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Gettel Genesis of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.4
171 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 171 reviews

May 06, 2023

People are nice but it’s old fashioned, not pleasant to wait & impersonal. No more More

by BENSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne 4 stars
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thanks for sharing your feedback, we apologize for not meeting your expectations. Your comments are valued and will be shared during our weekly improvement meeting. Our customers are our number one priority and we wish you miles of happiness ahead.

May 05, 2023

The check in-was quick, efficient and professional Great service advisor! I will give them 10 stars if I could More

by JCLARKE111157
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Our team here at Gettel Genesis of Sarasota appreciates this wonderful review. Customer Satisfaction is our #1 goal so we are glad to know that you are happy. We surely appreciate your patronage and we look forward to serving you again.

May 04, 2023

Quick, efficient. The Genesis service is always seamless. I appreciate the availability of a loaner car or complimentary Uber to and from my house to the dealership. G More

by Weintraub50
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 04, 2023 -

Weintraub50 responded

Seamless. Efficient experience. Thanks Ryan.

May 04, 2023

Easy to schedule service, friendly greeting, nice wait lounge, prompt, delived a nicely washed car back to me More

by VGOBRINGER
Recommend Dealer
Yes
Employees Worked With
5
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words for our Team are appreciated. Your experience is our top priority and we look forward to serving you at your next appointment.

May 19, 2023 -

VGOBRINGER responded

Thank you for your professional, efficient service.

May 03, 2023

The service writer greeted me immediately, took possession of the car and promised to get the service completed in a timely manner. It took less than predicted and was handled very professionally. More

by Sunny Jim
Recommend Dealer
Yes
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May 03, 2023 -

Gettel Genesis of Sarasota responded

Thank you for sharing your experience with us! Making sure that our customers are well taken care of is our top priority. We are so glad to know you are satisfied. Happy Motoring!

April 30, 2023

Great experience. No No You are badgering me. We had the best possible results. Okay More

by GTK1940@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Santiago
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May 03, 2023 -

Gettel Genesis of Sarasota responded

We are so glad that you chose us and are so grateful to have you as our customer. Happy Motoring!

April 25, 2023

Good value The repair took longer than expected but I was given a new car to drive which was welcome More

by LINDSEYDW@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 28, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business! Your experience is our top priority and we look forward to serving you again.

April 23, 2023

You need to have a Genesis dealership separate of Hyundai. Keep up the good work. More

by BOB70529EUFK71@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
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Apr 24, 2023 -

Gettel Genesis of Sarasota responded

Thank you for choosing Gettel Genesis of Sarasota. We are grateful and want you to know that our Genesis Team will be dedicated to your satisfaction for all the years and miles ahead. We look forward to our new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great Genesis customers such as you. It will be located on Clark Road in 2024!

April 19, 2023

He seemed quite grumpy/displeased that I had come in on advisement without an appointment because the service drive was VERY busy that day Also when I came to pick up my car no one went over what was done More

by GARYGOODWIN00@HOTMAIL.COM
Recommend Dealer
No
Employees Worked With
Ryan
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Apr 24, 2023 -

Gettel Genesis of Sarasota responded

Thank you for taking the time to write this review of our dealership. Delivering great customer service is our top priority and I am sorry that we disappointed you on this visit. Our team looks forward to proving our 5-Star commitment on your next visit. Happy Driving!

April 16, 2023

Great service from the salesman, everyone at the dealership was helpful and friendly. No pressure More

by DVCAT4993
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
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Apr 24, 2023 -

Gettel Genesis of Sarasota responded

Thank you for purchasing your vehicle from us and taking the time to write about your experience. We appreciate your kind words. Happy Driving.

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