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Gettel Genesis of Sarasota

Sarasota, FL

4.4
170 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 170 reviews

June 04, 2024

After the Sarasota Lexus dealer, from which I had purchased vehicles for more than 20 years, was acquired by a conglomerate which has not run it well, I moved to Gettel Genesis. Glad I did. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Stringham -- Sales --Great -- Extremely helpful, knowledgeable, personable.
June 01, 2024

Ryan had a service car ready, since our car was going to take a couple of days to complete. I'm still getting used to the text communication method with Gettel, but it was very effective in keeping us up t More

by TANYA.LIESZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Gettel Genesis of Sarasota responded

We appreciate your business and kind words for Ryan. Our Genesis Team will be here to serve all of your future automotive needs. Happy Driving!

May 27, 2024

I recently had an excellent experience at Gettel Genesis of Sarasota. The staff were friendly, professional, and knowledgeable, taking the time to understand my needs and guiding me through their wide sele More

by janice_gendel
Recommend Dealer
Yes
Employees Worked With
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 30, 2024 -

Gettel Genesis of Sarasota responded

Thank you for sharing your excellent experience with our community. We are so glad that you chose us and are so grateful to have you as our customer. Please, let us know if we can do anything to make your driving more enjoyable.

May 18, 2024

Fast friendly service. Easy appointment to make. Techs know their stuff. We will be back to service of our 2020 G70 again. More

by marie26036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Gettel Genesis of Sarasota responded

Thank you for taking a moment to leave feedback for our team. We are so glad to hear that you had a nice experience. We look forward to seeing you again at your next appointment!

May 17, 2024

I HAD NO PROBLEM WITH RYAN, HE WAS OK. PROBLEM IS, HIS HANDS ARE TIED. THEY'RE SO BACKED UP THAT IT TOOK AND ENTIRE WEEK FOR THEM TO EVEN DIAGNOSE MY CAR AND THAT IS UNEXCEPTABLE. HOWEVER, More

by rondaulto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Shuck
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Gettel Genesis of Sarasota responded

We appreciate your business and feedback. We also look forward to our new Genesis facility, where we will have expanded capabilities and amenities to serve you properly. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.You have many choices and we want you to know your business and satisfaction are important.

May 15, 2024

I have called the service department numerous times and have never been able to get through to anyone. I don’t think there are service reps working in that department. As of now because of my experience More

by rsandrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Verville
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Gettel Genesis of Sarasota responded

We have a new Service Manager, Don Carroll. Working with our team, his goal is to establish a continuous improvement process. We discovered many of our greatest improvements are a result of comments from our customers. Thank you for your business and feedback.

May 13, 2024

Ryan is friendly, knowledgeable and he thoroughly explained any issues and resolutions for my car. Thanks. More

by nickcooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Gettel Genesis of Sarasota responded

We appreciate you sharing these reflections on your recent Service experience. Ryan and our Team will be here for all your future automotive needs! Thank you!

May 12, 2024

Gettel always does what is needed. They also do the work in a timely way They make you feel important. More

by PBA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Gettel Genesis of Sarasota responded

Thank you for your business! Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

May 09, 2024

We have two Genesis vehicles and get both of them serviced here. We are very pleased with the level of service. More

by MICHAEL@THECORLEYCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chartrand
May 10, 2024 -

Gettel Genesis of Sarasota responded

Your kind words about our Service Center are very much appreciated. Guest satisfaction is our top priority so we are glad to know that you are happy. We will be here to serve!

May 03, 2024

Ryan is friendly, knowledgeable and he thoroughly explained any issues and resolutions for my car More

by bilygee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Genesis of Sarasota responded

Thank you for your kind words about Ryan. Our team here at Gettel Genesis of Sarasota is always at your service! Happy Motoring!

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