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Gettel Genesis of Lakewood
Bradenton, FL
71 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 71 reviews
August 16, 2023
Very nice service advisors, did have a very nice show room and waiting lounge until renovations. Hopefully the renovations will be completed shortly. room and waiting lounge until renovations. Hopefully the renovations will be completed shortly. More
by mjmcc
Verified Customer
August 08, 2023
Need to improve Genesis car service scheduling. Car pick up service for Genesis is not readily available and seems rationed! Car pick up service for Genesis is not readily available and seems rationed! More
by EKO0
Employees Worked With
August 05, 2023
The recall fix took longer than anticipated by the dealer, but I had a great conversation with a new Gettle comptroller in the temporary waiting room. So I enjoyed that experience. dealer, but I had a great conversation with a new Gettle comptroller in the temporary waiting room. So I enjoyed that experience. More
by arnold.fellman
Employees Worked With
Mike Sheffler, Greg Bowers
July 20, 2023
Have made 4 calls to retrieve a simple tire valve. Still no valve although I am sure Mike has made request internally. Also made service appointments on line in which dealership had no record Still no valve although I am sure Mike has made request internally. Also made service appointments on line in which dealership had no record More
by Dennis Grottola
Employees Worked With
Mike Schreffler at Hyundai Lakewood
June 30, 2023
Matt and Devin also helped me and we very nice! ! I appreciated the fast acknowledgment when I got there and attention. I never felt like I was overlooked or waiting too long. Everyone was friendly ! I appreciated the fast acknowledgment when I got there and attention. I never felt like I was overlooked or waiting too long. Everyone was friendly and helpful. More
by JACKIESNOWDEN
Employees Worked With
Mike
April 29, 2023
It took almost 3 hours for routine maintenance and a tire repair. Everyone in the waiting room was complaining about how long they’d been there and that the service center had gone down hill. The service d repair. Everyone in the waiting room was complaining about how long they’d been there and that the service center had gone down hill. The service dept. used to be wonderful. More
by jbartak
