Gettel Chrysler Jeep Dodge Ram - Service Center

Great service! Thank you! Was concerned due to Facebook and Nextdoor comments but I said (posted) that we’d had amazingly awesome service. Thank you! Keep up the ex Thank you! Was concerned due to Facebook and Nextdoor comments but I said (posted) that we’d had amazingly awesome service. Thank you! Keep up the excellent service and word is going to get around. More

2009 Jeep Wrangler Part IV: There are 4 previous parts to this story so make sure to catch up on the previous posts. To summarize: I dropped my 2009 Jeep off several weeks ago to repair my stereo, which e this story so make sure to catch up on the previous posts. To summarize: I dropped my 2009 Jeep off several weeks ago to repair my stereo, which entered their facility in prestine condition, and came out non-functional, and a broken after market rugged ridge dash topper that sits in the factory mounts of the stereo($51). It took almost two weeks for the GM and operations managers to even accept their responsibility. However, I picked up my Jeep this morning to find the cheapest stereo they could find, which by no means the same display size or options such as car play etc, not to mention that it won’t even charge an iPhone, much less interact with it. I give up! The people have the worst work ethic that I have ever witnessed at a factory certified dealer maintenance shop! The measure of a business is not when everything goes right but when something goes wrong and trust me when I say, after reading all of their negative maintenance reviews they appear to do the same thing which is blame the customer. We have dealt with their top two regional managers and have determined that the herd is only as fast as the stallion, which appears to be missing at this time. Do yourself a favor and take your vehicle to another auto group for services as this one is not going to take care of you if something goes wrong. More

The service department went above their scheduled appointment duties and found recalls in my car and had the parts installed for me the next day. Great customer service. appointment duties and found recalls in my car and had the parts installed for me the next day. Great customer service. More

I wish I could have bought my vehicle from you as you don’t understand the employee discount don’t understand the employee discount More

Hello, they listen to my problems with the vehicle and did there best to get the repairs done in a timely matter. Thanks to your team for fixing my. Beautiful Jeep Grand Cherokee Summit. did there best to get the repairs done in a timely matter. Thanks to your team for fixing my. Beautiful Jeep Grand Cherokee Summit. More

The mechanic worked Jake worked to solve the problem your parts distributors need help they sent the wrong part but with the correct number on the package you change your employees in front to often I hope J parts distributors need help they sent the wrong part but with the correct number on the package you change your employees in front to often I hope Jake stays he's a good man build around him and lastly communicate with customers it only takes a phone call to keep us informed More

Excellent and prompt service from Nick Conti on an aggravating fob warranty issue. He took excellent care of myself and my issue. aggravating fob warranty issue. He took excellent care of myself and my issue. More

The staff is professional, courteous and knowledgeable. My service advisor is attentive and treats me with respect. My service advisor is attentive and treats me with respect. More

Very pleased w/Michael very personable & informative with my Jeep.I will request him for any of my future visits…Dianne Ranic my Jeep.I will request him for any of my future visits…Dianne Ranic More

I had a car towed in on a Saturday with dead battery and flat tire. I know it won’t be looked at until probably late Monday. Tuesday I call to see if it got seen, get told it hasn’t even been recorded in flat tire. I know it won’t be looked at until probably late Monday. Tuesday I call to see if it got seen, get told it hasn’t even been recorded in systems yet. Couple hours after that I get a call to see what’s up. So then get told there are appointments ahead of me. Well had Joey recorded the car I would have been in queue 2 days earlier. But ok. So it is what it is. Wednesday I check again get a hostile text that nobody is looking at it. Thursday I call to say I’m bringing a tow truck to move the car. You guys are busy I know it’s the season I’ll just go elsewhere. Half an hour later I get a call the car is ready. Whatever. More