Gettel Chrysler Jeep Dodge Ram - Service Center

My service writer I had was on point with everything. He was up to date with everything going on with my truck. He was up to date with everything going on with my truck. More

Gettel's CJDR scheduler was friendly and listened to my requests. They set me up with an appointment quickly. The work was completed in an efficient amount of time. Joe, my service desk contact was laser f requests. They set me up with an appointment quickly. The work was completed in an efficient amount of time. Joe, my service desk contact was laser focused on explaining everything that could affect my outcome. The work was completed prior to the promise time. More

Had a nail in my Challenger 's tire. Called to check availability and they were able to get me in the same day. Everyone was polite, cost was fair and service excellent. Called to check availability and they were able to get me in the same day. Everyone was polite, cost was fair and service excellent. More

Was disappointed when I found out the $800 bill should have only been $25 for just a sensor, the blower motor module was said to be faulty, turned out it was just a sensor. Now! I was reimbursed, ONLY BEC have only been $25 for just a sensor, the blower motor module was said to be faulty, turned out it was just a sensor. Now! I was reimbursed, ONLY BECAUSE I questioned it when the blower motor after being replacing still did not work, then the sensor was replaced, they were going to send me on my way, but I Said wait a minute, you should have only replaced the sensor only. I would have paid the full amount if I didn't challenge the ussue,That wasn't right or fair. Beware...! More

Overall great. Except I had to return because the steering wheel was off 20 degrees after a wheel alignment. Except I had to return because the steering wheel was off 20 degrees after a wheel alignment. More

I’m trying to order a part for my Ram truck that was broken during my last service. Discussed with Chance and agreed Gettel would install for free if I bought the part. Called the part department they s broken during my last service. Discussed with Chance and agreed Gettel would install for free if I bought the part. Called the part department they said they could get it in but I needed to talk to a service. I had to leave a message and have not heard back. Now I guess I need to start the process all over again. This is frustrating. More

Excellent all around! Clean, comfortable staff know what to do, efficient and friendly! 😊 Brilliant in every way Clean, comfortable staff know what to do, efficient and friendly! 😊 Brilliant in every way More

I brought my Jeep in a few times before it was fixed. Wasn’t happy! Wasn’t happy! More

Service on the car was good. Had an appt scheduled but still had to wait for service and time to complete work took one hour longer than advised. Had an appt scheduled but still had to wait for service and time to complete work took one hour longer than advised. More

Never taking my vehicle back always find issues with my car after I pick up car after I pick up More