Gettel Chrysler Jeep Dodge Ram - Service Center

Chase Holder and a guy named Joe in service made me a very happy person with their excellent customer service skills. Do not let either of them leave your dealership! very happy person with their excellent customer service skills. Do not let either of them leave your dealership! More

It was good Michael is courteous they handled everything in a professional manner Thank you in a professional manner Thank you More

Very nice Michael came out shook hands talk about what I was there for told me how long it would roughly take it was all good was there for told me how long it would roughly take it was all good More

If I could rate it a zero I would. I had service work "done" to my jeep or so they told me multiple times and when I picked up my jeep it was worse than when I dropped it and I immedia I had service work "done" to my jeep or so they told me multiple times and when I picked up my jeep it was worse than when I dropped it and I immediately turned around and asked if someone could take 5 mins to look at it w me and they told me they close in 45 mins and nobody could look at it. I then went come to see they didn't do any of the work they claimed to have done and again drove back to ask for a refund. That was 2 1/2 weeks ago and nobody here can return a phone call to save their life. I've called multiple times. Talked to managers and never had 1 returned call about my refund. But they were quick to call me to try and buy my jeep for higher than msrp. I guess long as it benefits them it's priority. Because obviously customer service and quality work isn't what they do here. More

Great customer service and guidance was provided to ensure I got the correct & required service. ensure I got the correct & required service. More

I had a excellent experience, everyone I dealt with at Gettel was helpful and knowledgeable. Gettel was helpful and knowledgeable. More

Listened, clean,professional. One thing, Never went to a dealership for service and not receive a car wash. One thing, Never went to a dealership for service and not receive a car wash. More

Truck was in shop for 2 1/2 days for 2 hour job. Really hard to get anyone to call me back an tell me what was going on an when it would be ready Really hard to get anyone to call me back an tell me what was going on an when it would be ready More

Great customer service. Matty was very helpful in helping us find the right truck. Also Chance Holder in service department helped with all questions and concerns. Thank you Matty was very helpful in helping us find the right truck. Also Chance Holder in service department helped with all questions and concerns. Thank you guys! More

I have an on going issue with a blind spot monitoring system. The service center is working hard to figure it out. The Tech, Garett will next be working with FCA to get this done. The personal touch it a system. The service center is working hard to figure it out. The Tech, Garett will next be working with FCA to get this done. The personal touch it amazes me. More