Gettel Chrysler Jeep Dodge Ram - Service Center

The quality of service has deteriorated and personnel is way to busy to take their time to take care of you. way to busy to take their time to take care of you. More

This is the WORST dealership in SW Florida. They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’ They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’t trust them ever again! Not even to fix a tricycle! I will tell everyone I know- do not give them business! Horrible to deal with- no one calls you back! One of the worst experiences ever! I literally developed an ulcer due to the stress of dealing with them. They always needed to order more parts! Had my vehicle for four months!!! They don’t care about their customers and they have terrible customer service! More

Most awful dealership I have ever dealt with! !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut changed out. Tech told me it would be $2,200 minimum to repair. Told him to have a nice day. Went to another garage and fixed it for $144. The second time, went to buy a new Lincoln Navigator fully loaded. Salesperson sent us on a wild goose chase for over 2 weeks. Drove 80 miles and bought it at another dealership. The third time, I went to get a new keyfob programmed. Service advisor acted as though she were doing me a favor and then made the assumption I couldn’t afford the $80 charge. Was told it would take 30-45 minutes. Waited over 2 hours only to discover they had my truck parked out back and hadn’t even attempted to do anything. I told them I did not appreciate being lied to and left. My husband is a CEO and I operate 2 businesses. I will NEVER do business with Gettel nor will I recommend them to my vluents! More

I appreciate the kindness and customer service and a helpfulness during my generation of getting my car done very nice people helpfulness during my generation of getting my car done very nice people More

Got vehicle right in and was delivered as promised. Good communication as to status of vehicle. Good communication as to status of vehicle. More

Great experience always doing whatever it takes to take care of customer thank you so much care of customer thank you so much More

Wonderful service great experience staff very helpful kind courteous dealership waiting area clean had coffee water kind courteous dealership waiting area clean had coffee water More

I had my battery replaced in my 2018 Jeep Sahara Unlimited this past Tuesday, , July 18. Top notch job performed! 😎 Unlimited this past Tuesday, , July 18. Top notch job performed! 😎 More

Great experience my oil measuring tool was not reset! Other than that it was great Other than that it was great More

The service representative was prompt and knowledgeable of my appointment. Estimated the time correctly and true to his word. of my appointment. Estimated the time correctly and true to his word. More