Back

Gettel Chrysler Jeep Dodge Ram

Punta Gorda, FL

4.4
1,898 Reviews
As one of the many Gettel Automotive Group dealerships, Gettel Chrysler Dodge Jeep RAM has been serving the Punta Gorda, FL, community since 2017. We love our customers, and we strive to exceed their expectations in every area of our dealership. We offer a variety of resources to make your experience here as seamless as possible, whether you're shopping for a new or used vehicle or bringing in your vehicle for maintenance or repairs. Are you ready to discover how Gettel's Got It? Make us your #1 destination for all of your Chrysler, Dodge, Jeep or RAM needs today!
Contact Dealership

2323 Tamiami Trail

Punta Gorda, FL

33950

Directions

By Type

Showing 1,898 reviews

December 06, 2024

Very pleased with the service I received. My jeep is still under warranty and they take good care of me here. They are very professional, efficient and easy to schedule appointments with. More

by SHARI.CHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for giving us 5 stars & a great review. Our Service department strives to make your visit as efficient as possible. We appreciate your feed back & hope to see you again at your next service appointment!

Dec 20, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your great review & for giving our service team a 5 star review! We appreciate your positive feedback & we hope to see you again at your next service appointment!

November 26, 2024

Worst service ever 3weeks to get an appointment Told 9. 30 Thursday 14 Oct. I arrived At 9am I called on Friday afternoon as nobody had called me, I picked my truck up at 1pm on Saturday 16 Oct it hadn't ev More

by mike.dodds
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Wyatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Dear Mike, Thank you for sharing your experience. I want to extend my sincerest apologies for the inconvenience and frustration you faced during your recent service appointment. Waiting weeks for an appointment, only to have your truck not even looked at, is completely unacceptable, and I take full responsibility for our failure to meet your expectations. Communication and timely service are critical to providing a positive customer experience, and it’s clear we fell short in both areas. I will be addressing this situation with our team to ensure this does not happen again. Please contact me directly at cdrobney@gettel.com or let me know a convenient time to reach you. I’d like to understand your concerns further and make things right. Your time and trust are important to us, and I hope we can earn back your confidence. Thank you for bringing this to my attention. Sincerely, Chris Drobney General Manager Gettel CDJR

November 16, 2024

I turned in my new 2023 Jeep Wrangler with 13K miles for service because it was over heating. The Drive Lane Manager Jake Wyatt did not provide me with the appropriate rental or service. My Jeep is going to More

by Eddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Wyatt
Dec 16, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Dear Eddo, Thank you for taking the time to share your feedback. I want to personally apologize for the experience you described. At Gettel, we strive to provide exceptional service to all our customers, and I’m deeply sorry to hear we did not meet your expectations during your recent visit. Your frustration regarding the overheating issue with your Jeep Wrangler and the service process is completely understandable. We value your time and trust, especially as a loyal customer who has purchased multiple vehicles from us. It’s disappointing to know we fell short in providing the level of care and support you rightfully expect and deserve. I take your concerns seriously and would like the opportunity to address them directly. Our rental and service policies should never make you feel undervalued or unsupported. If there are gaps in our process or communication, we will address them promptly to ensure a smoother experience moving forward. I would like to personally investigate your situation and work towards a resolution. Please contact me directly at cdrobney@gettel.com or let me know the best way to reach you. Your feedback is invaluable, and I want to ensure we regain your trust. Thank you for bringing this to our attention, and I hope to have the chance to make this right. Sincerely, Chris Drobney General Manager Gettel CDJR

November 16, 2024

Jake took great care of me. Got me right in and fixed my issue within 5 minutes. He didn't even charge me. He told me it wasn't a big deal and he'd rather take care of me for s More

by tiburonse27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your 5 star review! We appreciate the feedback & will see you at your next service appointment.

November 14, 2024

My Jeep’s key fob was ruined in the wash. I wish it was not so expensive to replace🤑 More

by Bigblue2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Service was great. Follow up on a paint issue was not. Review of Gettel advantage should be reviewed with all new service techs. More

by theahedderick
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
October 29, 2024

They were very thorough with my oil change and tire rotation. They also topped off my transmission fluid that I didn't even know was low. Courteous staff, very nice waiting area as well. More

by roxlynn2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Samaroo
October 05, 2024

Got my truck fixed in the time they estimated it would take and at the cost given. More

by ted26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Got a 2024 Jeep Wrangler from Gettel Dealer! Great people to deal with there always are ready to help and explain everything about their vehicles. 100% Recommend. More

by sruiz9866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McLaughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Courteous, understood situation and found options for resolution. Customer rep did everything to assist me with my situation. The rep has been there just a few days. Keep him. He is a model for others. More

by galbritton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan, I think
Sep 26, 2024 -

galbritton1 responded

Tristan was able to find the problem with my car. Even though busy, he took the time to explain and provide a solution to get my issue alleviated.