Gettel Chrysler Jeep Dodge Ram

I bought a 2019 challenger and the extended warranty in 2019, recently sold the car I am owed a refund on the warranty I have ties contacting someone in finance for over a month i dan never speak to anyone 2019, recently sold the car I am owed a refund on the warranty I have ties contacting someone in finance for over a month i dan never speak to anyone I finally left a voicemail to the general manager and still no response, It’s pretty obvious they are avoiding dont trust this car dealer to be honest and practice good business habits its not over yet it might be time to call my attorney More

Went in yesterday, May, 10th, was professionally greeted by the receptionist and Josh. Easy, no problem, no hassle, with an easy delivery. I would give them a 10 star if it allowed me to. In and out within by the receptionist and Josh. Easy, no problem, no hassle, with an easy delivery. I would give them a 10 star if it allowed me to. In and out within 2 hours. I would highly recommend Gettel Dodge, Ram, Chrysler, Jeep to anyone in or out of the Mopar family. The staff makes you feel like family and they tell you how it is without the run around. Gary, Josh, and David all did a great job of making a seamless transition out of my last Ram into my new one. More

$1495 Gettel Certified Plus fee is a scam, how can they charge this and a $999 Dealer prep fee , same service double charged. And the service should be included in the price charge this and a $999 Dealer prep fee , same service double charged. And the service should be included in the price More

I cannot recall a Service Dept Manager ever being as professional, respectful, and knowledgable as Doug Cade. Over the years I have owned American, as well as, foreign made vehicles from mid-range to l professional, respectful, and knowledgable as Doug Cade. Over the years I have owned American, as well as, foreign made vehicles from mid-range to luxury priced. I turned to Gettel Jeep recently when my daughter had an issue with her Wrangler and another dealership chose to do nothing even though the issue was covered by her active warranty. In fact, she was erroneously informed that her warranty no longer existed. Doug assisted me in guiding my daughter toward a successful service experience at a dealership in another state. I am totally impressed with his involvement in this issue when he certainly could have decided not to spend his professional efforts not only with an out to town Jeep owner but also with only the owner's concerned parent. In my opinion, Chrysler Jeep Dodge Ram would be remiss not to put Doug Cade in an Administrative role in which he can instruct other Service Managers in excellent customer skills. It is my pleasure to write this review and I certainly hope that it is acted upon by those who care to replicate Doug's superior professionalism. More

Great car need better communication skills did not have second key mixed up communication on that Still don’t have registration or plate almost 1 month later finance has. Been great with that issue second key mixed up communication on that Still don’t have registration or plate almost 1 month later finance has. Been great with that issue More

The sales manger lied about the discount, offered one discount one day, Went back to finalize deal the next day and was told that discount on that car expired when I left the dealership the day before. W discount one day, Went back to finalize deal the next day and was told that discount on that car expired when I left the dealership the day before. Went to walk out, was offered the deal again then gave me the monthly payment but increased the term length by 12 months without telling me. Both times this was the sales manager trying to beat me for thousands at each attempt. The only reason I continued with the deal after the numbers were fixed was the salesman Brian Marsh was a true gentleman and I wanted him to have the sale. I would never recommend this dealership to anyone. More

I worked with Laura on my purchase. She listened to my needs and put me in a reliable and affordable car. Go by and see her at the used department. Very nice needs and put me in a reliable and affordable car. Go by and see her at the used department. Very nice More

Vehicle purchased has computer issues. Vehicle computer restarted in an intersection and turned the engine off. I was able to coast through with momentum. Service department did what they could and I was restarted in an intersection and turned the engine off. I was able to coast through with momentum. Service department did what they could and I was told the computer restarting likely erased the error log. Every time I asked to speak with the General Manager, I was told he was at “another location.” Gettel has been unreliable and like they are trying to avoid any accountability. I do not feel safe in the vehicle Gettel sold me. More

Do not plan on buying a used car from these people unless you are a mechanic or bring one with you. I paid $7000.00 cash and 7 weeks later it completely died on me. I was told there's nothing mothey can do. you are a mechanic or bring one with you. I paid $7000.00 cash and 7 weeks later it completely died on me. I was told there's nothing mothey can do. Buyer beware with these guys! More

Always excellent service Took our Jeep Wrangler in for regular oil change and check up. John Merrill is always there promptly to assist us with our check in and check out. Cal Took our Jeep Wrangler in for regular oil change and check up. John Merrill is always there promptly to assist us with our check in and check out. Calls if service found any extras they thought were a good idea to have done while there i.e.: change the air filter which we had done. John went over the bill in detail. No surprises ever when we go with our two Jeep Wranglers. He's honest, upfront, professional asset to Gettel. We trust him. He's the best. Will continue to have our vehicles serviced at Gettel as long as John is still there. Thanks for hiring him!!!! More