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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews
Call Service Center (941) 676-3861

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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September 17, 2022

Iwas in for paint. Removed the windshield for 3 days. The car was returned filthy More

by PJANOCHA95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenn Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Peacock
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Sep 17, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for using our collision center for the paint work. We apologize that your vehicles windshield wasn't cleaned before the vehicle was returned to you. Thank you for bringing it to our attention.

Sep 20, 2022 -

PJANOCHA95 responded

Not the windshield… the car was full of dust and dirt!! A week open to the elements with all the traffic on those dirt roads behind the shop blew a ridiculous amount of dirt into the car! No care was taken to keep the elements out even though you people knew there was no windshield!!! I find this reply most offensive and will not recommend your service nor will I return in the future He’ll the only thing that was clean was the windshield that was installed by an outside contractor!!! Maybe you guys should take notes from the contractor that does glass work!! He did a great job!! I even talked to him during installation

Sep 20, 2022 -

PJANOCHA95 responded

I just received a reply after body work. I told them that my car was out in the elements without a windshield! When the car was delivered the interior was full of dust and dirt blown in by wind and passing cars as the back of the dealership is all dirt roads. Their reply?? “Sorry we didn’t clean your windshield!!” Dear lord!! The only thing that was clean was the windshield and it was installed by an outside contractor!!

September 16, 2022

They are great at keeping in contact with their clients and keeping them posted in each development of the process. More

by Adchilds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
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Sep 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

September 16, 2022

Jorge was great. Very professional and nice as well. Work was completed on time and looks brand new. The whole staff was very friendly. More

by MOSASMZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

September 16, 2022

Kyle was Great! Better keep him. I had a great experience with Gettel, will buy again from them. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to rate your experience. Welcome to the Gettel family.

September 15, 2022

Excellent customer communication and quick service. Recommend them highly for vehicle trade and vehicle maintenance More

by PATMOTTOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

September 12, 2022

Unsatisfied. Sent me home with a check engine light on that wasn’t on before More

by Valeriegwen05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cristian Tramontozzi
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Sep 12, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us. Your comments regarding your check engine light have been sent to our management team.

September 12, 2022

My experience with was beyond excellent. Cody was very informative and understanding. Appreciate his attention to my needs More

by MANDERSON1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for your kind review.

September 11, 2022

Very dissatisfied with the cost and quality of work that was not completed the first time my vehicle was brought in. Christian however did ensure the work was completed the second time around although he ch More

by the_tollars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cristian Tramontozzi
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Sep 11, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle. We apologize that you had to return a second time to address an issue and that our associate called the wrong number when the work was completed. We are sorry to hear that because of this you won't be returning.

September 10, 2022

2.5 hrs to get oil change & tire rotation, unacceptable, took a week to make appointment. Looking for another source for my automotive needs. More

by harva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us. We apologize for the length of your wait time to get an appointment and while here for service. We do offer complimentary UBER service to avoid the wait at the dealership. We are sorry that because there is wait time you prefer not to use our services.

September 09, 2022

Their service dept. is great! Kyle, a Service Writer, listen to everything I wanted done and did an excellent job! Good workers are hard to find these days so you shou More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and kind words for our associate, Kyle.

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