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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

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October 14, 2022

Kenn in collision center is an asset. He took care of the Allstate process for me every step of the way! Thanks Kenn!! More

by CSCI,
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenn Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to share your experience. We appreciate your kind words for our associate, Ken.

October 14, 2022

Service personnel are very attentive to the customer’s needs and they listen! Service department is top notch. More

by deannapotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 10, 2022

They are good and provide prompt, quality service. I am just used to customer service in Michigan dealerships where they come out to meet / greet you when you pull up for service. I guess Florida is More

by RENEE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle. We do have a lot attendant who meets/greets our customers. We apologize if he/she wasn't there and it will be addressed. Thank you for bringing this to our attention.

October 08, 2022

Very snappy with “take or leave it” attitude. Prices are outrageous. I’ll never set Foot On your property again. Good Bye!!! More

by DNRsons
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Bird
Oct 09, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for giving us the opportunity to service your vehicle. Your comments have been sent to our management team. We are sorry to hear that you won't be returning.

October 08, 2022

In and out took no time at all to check in and was finished when said it would More

by Travis.anacker84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Bird
Oct 09, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

October 07, 2022

Kyle was super nice, took my phone number and said he would call when the part was here. Installing took about one hour, great job! More

by Babernathy1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 06, 2022

Service was good but the wait was long. My 11:00 appointment turned into 2-1/2 hour wait. I realize staff is limited but why make appointments knowing the staff can’t meet the normal expect More

by hull63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for servicing your vehicle with us and for taking the time to share your experience. We apologize for the length of your wait time and appreciate your patience. We do offer complimentary UBER service that will take you to and from anywhere within a 15 mile radius of the store to avoid the wait time.

October 06, 2022

Kyle Reynolds was very professional in his handling of my service issue and the coordination with my extended warranty carrier. I was completely satisfied with my experience with Kyle and the Gettle Buick Ch More

by powellmarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you and your kind words.

September 28, 2022

Way overcharged me to mount a tire carrier that originally was purchased and installed by the OEM’s dealership in Atlanta. The mechanic’s workmanship on both the install and wiring was exceptionall More

by Mr. Light
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Sep 28, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. It's unfortunate that we are being rated on the performance of another dealership.

Sep 28, 2022 -

Mr. Light responded

You did the work! What do you mean “another dealership?” Go check with your assistant service manager. Better yet, I’ll bring you the nearly $2000 in invoices for my most recent service. I’m offended by your response.

Sep 28, 2022 -

Mr. Light responded

You did the work! What do you mean “another dealership?” Go check with your assistant service manager. Better yet, I’ll bring you the nearly $2000 in invoices for my most recent service. I’m offended by your response.

September 26, 2022

Should have better communication with customer. Apart from that, seems like all well. Took longer than two weeks but they say it was due to parts. More

by perico05412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Peacock
Sep 26, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle and for taking the time to rate your experience.

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