Back

Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,284 Reviews

1,284 Reviews of Gettel Chevrolet Buick GMC Service Center

Sort by
October 30, 2022

We had a situation with a battery going dead and Andrew took care of our needs immediately! More

by ROBERTPCOXINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

October 30, 2022

When comming in for service I was assigned a service writer and the one I was assigned had another customer and the other 5 writers were not with a customer and I had to wait 10 - 15 minutes. Also no lo More

by HACKSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are sorry to hear about your wait time. Not sure why UBER wasn't available to bring you back because we do provide it at no cost both ways. Thank you for bringing it to our attention. Your comments have been sent to our management team.

October 30, 2022

Brought SUV in for oil change, sensors in two tires, and Siri keeps coming on at intervals. Was told my vehicle was ready. Got into vehicle, started it and sensors lights came on. Went back in and Kyle came More

by L. Fanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for entrusting us to service your vehicle and for your comments. We are sorry to hear about the miscommunication regarding your oil change. Your patience and understanding is very much appreciated. Thank you for bringing this to our attention.

October 29, 2022

My truck sat in service for 2 full days and wasn't even looked at More

by Rod
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Bird
Oct 30, 2022 -

Gettel Chevrolet Buick GMC responded

Rod, we thank you for allowing us to service your truck. We apologize for the length of your wait time. Your comments have been sent to our management team.

Oct 30, 2022 -

Rod responded

Forgive me but maybe you didn't understand me my truck was never serviced it was held for 48 hours and returned to me without anything being done or even looked at

October 28, 2022

I have Auto Butler. They got me in and out in just over 2 1/2 hours instead of the projected 4 to 5 hours. Great job! More

by CSKINNER46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Tramontozzi
Oct 29, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for purchasing your vehicle from us and for taking the time to rate your recent service visit.

October 26, 2022

Service was excellent. Car detail was the best I've ever had. Uber was quick for picking me up and taking me back. Only two small complaints: they walked away with my hand More

by PATRICIAWHITACRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and for taking the time to share your experience. Your comments have been sent to our management team.

October 26, 2022

Service department is always friendly and helpful. My car always comes back from the auto butler service looking brand new. More

by BILL_YUM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to rate your experience. We appreciate you and your kind words.

October 26, 2022

Service was very good and very polite and right on time. Yes, I would go to them again. More

by AMANDAANDROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience.

October 24, 2022

Service was long, i waited almost three hours, salesman giving cards in multiples of 4 to me and i became dissatisfied about it. More

by siranaulaanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to service your vehicle and apologize for the long wait time. We know that your time is valuable and appreciate your patience.

October 22, 2022

Cody was a great help. . figured out my issues in no time....give that man a raise More

by pitbull303024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We thank you for your kind words for our associate, Cody.

...
80
...