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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.3
1,283 Reviews

1,283 Reviews of Gettel Chevrolet Buick GMC Service Center

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April 11, 2023

Service department was very friendly and helpful plus they did there best to get the work done in a timely manner More

by mwervin134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for servicing your vehicle with us and for taking the time to review your experience.

April 10, 2023

I was able to see the work order and the check list was completely done. I was happy that they did that. More

by Higadedios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to service your vehicle and for taking the time to review your experience.

April 10, 2023

Made an appointment. Was greeted and left for little over a hour. Came back and waited a few minutes picked up my vehicle and she walked me to my car and thanked me. More

by PAUL1501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 10, 2023

2 yrs in a row I waited an extreme amount of time to get my car back More

by Joy Smothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Joy, thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the long wait time.

Apr 11, 2023 -

Joy Smothers responded

the person who finally checked me out did remove the oil change charge, however something that should have taken 1 - 1.5 hrs. was 3 - 4 hrs.

April 10, 2023

Service is fine, waits are long and they do not wash the vehicle when you come in for service. More

by rickandcathb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We apologize for the long wait time. We have one car wash that provides service to all five of our Punta Gorda stores and departments. If you request a car wash upon arrival, we will do all that we can to accommodate your request.

April 09, 2023

Had a repair and limited amount on time and Drew got me taken care of fast …. And on my way ! Great Guy ! More

by Boatbiz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 08, 2023

Service department is always curtious and are great at keeping us informed during the process! More

by Alan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your recent visit.

April 07, 2023

Not worth your time and effort. Bought a used car and 5 days later I was going to trade and upgrade. They offered me 6000 less than what I paid. Don’t waste your time trying to buy More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to review your experience. Your comments have been sent to our management team.

Apr 08, 2023 -

Alex responded

Same old response

April 07, 2023

Bought a used 2015 Ford Edge. Brought it in for a few service issues. Was looking to find the factory code for the door locks so we could program in our own personal codes and no More

by EDWDOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Salesman
Apr 08, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for purchasing your vehicle from us and for taking the time to review your experience.

April 07, 2023

Rep was excellent. But 2.5 hrs from appt time till I got out for oil change and tire rotation.. More

by RTW5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We apologize for the long wait time. We do offer complimentary UBER service to take you to and from anywhere within a 15-mile radius of the store to avoid the wait. If it wasn't offered to you, you have our apologies.

Apr 08, 2023 -

RTW5858 responded

Thanks wasn't offended Uber. Would have gone to lunch. Thanks next time

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