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Gettel Chevrolet Buick GMC

Punta Gorda , FL

4.5
1,821 Reviews
Welcome to Gettel Chevrolet Buick GMC! We take pride in providing our customer with an honest and simple buying and service experience. We believe in helping you find the best car for you, and to make sure it fits your budget all within a timely matter.
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1901 Tamiami Trail

Punta Gorda , FL

33950

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Showing 1,821 reviews

April 20, 2023

First time customer, needed oil change and tire rotation, Cody looked up vehicle specs and told me that two filters were scheduled to be replaced due to mileage. Said the work would take 90 minutes but I wa More

by phijomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

April 20, 2023

It was a good but the mechanic don’t know what they talk about , when with a problem in the rear suspension and they talking about another thing and didn’t do nothing to the car , am a mechanic and only wen More

by jcmdelgado02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for giving us the opportunity to service your vehicle and for taking the time to share your experience. Your comments have been sent to our management team.

April 20, 2023

My car was repaired on time and was done meticulously. Customer service was courteous and a pleasure to deal with Kyle,the assistant manager. More

by glassman.alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

April 19, 2023

Had to go past the receptionist to get an appt. And call back and ask for a service writer to get an appt More

by ccrider43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your scheduling experience.

April 19, 2023

Truck was not ready when they told us to pick it up. Truck stunk like a swamp and many items were not addressed at the 4 month mark. Took over 2 more months to get the truck again and now back window sa More

by ddoll2k9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to rate your experience. Your comments have been sent to our collision management team.

April 19, 2023

Communication was and is terrible, our vehicle is still not complete. Received calls from our insurance carrier stating they are charging for items not needed. More

by CHARLES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to share your experience. Your comments have been sent to our management team.

April 19, 2023

Good service department. Fast and efficient service. Attention to detail is always appreciated Thank you More

by suchjoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
Apr 20, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

April 19, 2023

I always ask for an appointment on a day they can start working on my truck that morning They never do. More times than not they keep my truck overnight for minor repairs. Other times I end up waiting al More

by camgci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristie Wilkinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience. We are sorry to hear that there is always a long wait time to get your vehicle serviced. We never want to hear that we've lost a customer.

Apr 19, 2023 -

camgci responded

I tell them i dont care how long i have to wait for an appointment, just schedule it on a day they can work on it. Some how that.never happens. I live about 45 miles from dealership Makes it very inconvenient to take 3 day's for simple service.

Apr 19, 2023 -

camgci responded

Reason for the low rating for service is i left 2 message that weren't returned i had to keep calling them.

April 18, 2023

Service was mostly good but took way too long. Got an oil change and a tire rotation and was there for 4 hours despite arriving 5 minutes prior to my appointment time. More

by penningtonjoshuad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and apologize for the length of your wait time.

April 17, 2023

Drew is a amazing service writer always are go to person. The service is timely and completely perfect. More

by DUANESBIGLOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your recent visit.

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