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Gettel Chevrolet Buick GMC

Punta Gorda , FL

4.5
1,821 Reviews
Welcome to Gettel Chevrolet Buick GMC! We take pride in providing our customer with an honest and simple buying and service experience. We believe in helping you find the best car for you, and to make sure it fits your budget all within a timely matter.
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1901 Tamiami Trail

Punta Gorda , FL

33950

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Showing 1,821 reviews

May 11, 2023

Mark Gordon did a great job in handling the upgrade of our 2018 Buick Lacrosse to a 2019 Buick Encore. Since moving to Florida from California, we needed and wanted a smaller car as we were not driving th More

by gbiddington@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gordon, Fred Bird, Jacqueline Flores
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new Encore from and for taking the time to review your experience. Welcome to the Gettel family.

May 10, 2023

The whole experience was great from start to finish. I would highly recommend Gettel to my friends. More

by davidwilkerson533@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigoberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.

May 10, 2023

Rigo was great to work with, professional and very helpful every step of the way. Would recommend to my friends. More

by Achievia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigoberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to review your experience. Welcome to the Gettel family.

May 10, 2023

Need to stay open later and overlapping employee lunch hours. That would allow people to have service in a timely manner. More

by LEHARP00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. Your comments regarding our schedules have been sent to our management team.

May 10, 2023

Very rude and doesn't listen. Too busy to answer the phone and then yells at me for just dropping in with my car. It was there for 2 months when I needed it for the weekend. I to More

by ammahop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to repair your vehicle and for taking the time to share our experience in our collision shop. We are sorry to hear about your poor experience and you have our apologies regarding the refund that is due to you. Thank you for bringing this to our attention.

May 10, 2023

Very nice. Quick and professional service. I dropped my car off and then picked it up a few hours later. Easy. More

by mrshawnluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to review your recent visit to our service department.

May 10, 2023

Took SUV in for an oil change and detailing. Vehicle looks and smells great. Quick service, too! More

by ROSIEG1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

May 10, 2023

I have always had good results from this dealership however I had an appointment For 8:00am on 5/8 for replacement of 4 tires at 8:30am they said they only received 1 tier and more would be there by 1 More

by COUCHERSCORNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Dille
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. We thank you for your patience waiting for the tires to arrive and to get them installed.

May 09, 2023

If I could give zero star for Gettel, I would. Fiancé of mine purchased a used 2013 Buick vehicle from one of their lots (note: pushy salesmen), first advertised online around 13k. After filling o More

by cjalas
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
May 10, 2023 -

Gettel Chevrolet Buick GMC responded

We appreciate your Fiance's business. Unfortunately, we are unable to establish who they are so that we can research the history on this vehicle. Would you provide a name so that we can address these concerns? Please email cgeorge@gettel.com.

May 10, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for the follow up. The 2013 Encore was purchased on October 13, 2022, with 83,597 miles on it from our Chrysler Dodge Jeep RAM store. It was not a factory certified vehicle. It was Gettel certified. In regard to the warranty the owner purchased - we can only discuss it with the person that's on the finance paperwork. We have sent the repair comments to the service manager at the Chevy Buick GMC store to research the repair history. Thank you

May 11, 2023 -

cjalas responded

Following up after extensive communication at Gettel's "customer service" manager. They refuse to take any responsibility for the multitude of issues the vehicle has. Their service center has listed multiple problems with the vehicle that should have been maintenanced before the vehicle was ever sold, much less sold under their "Gettel Certified Pre Owned Plus" program -- which according to their own literature, says they do a multipoint inspection and check everything on the vehicle to bring it to Gettel's CPO status. When pushed for some actual communication and help instead of blame being redirected back at us, the customer, their representative simply said take legal action if we feel that's what's best. xxxx poor service all around, do not do business with Gettel unless you want to be servicing your vehicle out of your own pocket, plus being charged $1500 up front for an "inspection fee", which should have caught the majority of the problems to begin with.

May 09, 2023

I’m super happy with my 2024 Chevrolet Trax. This thing is a space ship. Felix made the process of buying the car easy and simple for us with no pressure at all. Told us all about the new redesi More

by Felix.ramosteggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Ramos
May 09, 2023 -

Gettel Chevrolet Buick GMC responded

Felix, thank you for choosing us to purchase your new Trax from and for taking the time to share your experience. Welcome to the Gettel family.

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