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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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March 18, 2022

Very happy with the service. Kimber is very knowledgeable and helpful. No surprises. On time i will be back for next service More

by alanbcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 17, 2022

The first service advisor I walk into his office and asked if he could help me for a minute and he proceeded to turn away and pick up the phone , I then proceeded on and Kimber Helped me and was awesom More

by Lisachadwickco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 17, 2022

Autobutler Service: This visit was disappointing versus previous Autobutler visits. Floor mats not cleaned or vacuumed. Appears inside had been armoralled with residue still on video screens, personal gl More

by RAYFALK49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine checked us in - not sure checkout
Mar 18, 2022 -

Gettel Acura responded

Hi Ray. We apologize this Autobutler visit was not up to standards with your previous visit and look forward to growing from your feedback. Some changes have been made with our detail department within the past 3 months and while more reputable, they are still learning some of the processes as far as the qualify of work expected. Your next Autobutler visit is guaranteed to exceed what you come to expect from this service.

March 17, 2022

The service is great. Kimber is an exceptional service advisor. Do not lose this woman. She has taken great care of me over the years. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 17, 2022

From start to finish we were treated professionally. keep well informed of the progress our service. Would recommend Without reservation. A pleasant experience More

by Krhartman3805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 15, 2022

The waiting area is very nice with complimentary drinks. and snack available for the customers More

by freddie3815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 14, 2022

Kimber was my service advisor and I go to her all the time because she’s excellent with her customers. More

by ANURSECHAT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 14, 2022

Always up for the task. Fair pricing and kind service. Service personnel are very knowledgeable about the product your dealership offers. More

by rkschooler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen, Roger Weidner, Vlad Ivanovich
Sep 03, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 13, 2022

I like the dealership and service. The service is always excellent. I'm very pleased with the work. More

by REEDPATTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 12, 2022

Good service. Rep gave me a discount even though I did not have the email with the offer. Disappointed to hear this is my third rep since coming in for servi More

by VELMAMKNOWLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, David Trujillo
Sep 03, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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