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Gettel Acura

Sarasota, FL

4.7
1,489 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,489 reviews

October 15, 2022

Highly recomend service center, not so much sales department typical car salesman will cheat you at every turn.... More

by papak57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 17, 2022 -

Gettel Acura responded

Thank you for taking the time to leave us a review about your experience with our dealership. We greatly appreciate the recommendation of our service center and are sorry to hear about your less than stellar experience with our sales department. Would love to hear from you about your time with our sales team and learn how we can improve upon the situation. Please see my contact information below. We look forward to hearing back from you and better assisting with your vehicle needs. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 15, 2022

I feel really comfortable dealing at Gettel. Everyone is so friendly and professional. I didn’t appreciate having to pay the $2000 “Gettel Fee”. More

by REBOWNESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad, Vlad Ivanovich, Sheri Fane
Oct 17, 2022 -

Gettel Acura responded

Mr. Bowness, thank you for taking the time to leave us such a positive review and for telling us about your experience with our team. Like most dealerships, we do charge a dealer fee to upkeep with business expenses and make sure we offset it by offering the client the very best in other areas like the vehicle price, trade in value, financing and more. We hope you are enjoying your gorgeous new Acura MDX. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 14, 2022

Literally only took me 3 hours to get the new car and they even delivered it since I had driven down from work with my other vehicle. I took me more time finding the right car online than it did dealing More

by d.walts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tufano, Sheri Fane
Oct 17, 2022 -

Gettel Acura responded

Mr Walts, thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with our dealership. We hope you are enjoying the amazing Cadillac CTS you purchased. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 14, 2022

They made buying a car easy and transparent. .Answering all questions. Professional and responsive. Thank you More

by DORYFITZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tufano, Sheri Fane
Oct 17, 2022 -

Gettel Acura responded

Dory, thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with our dealership. We hope you are enjoying your gorgeous new Acura RDX. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 13, 2022

Roger and team always do a outstanding job. Great customer service by everyone at Gettel. More

by WILLY.MURGOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 17, 2022 -

Gettel Acura responded

Willy, thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with Roger and our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 12, 2022

Excellent service. Great work from service advisor. Explain each service recommendation to maintain my RDX in good condition. Thank you. More

by jal365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
Oct 17, 2022 -

Gettel Acura responded

Thank you for taking the time to leave us such a positive review about our dealership and for telling us about your experience with our service team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com (941) 343-5700

October 10, 2022

Check in should be faster not a sit down discussion. I had to wait a long time just to repeat everything I had already discussed in detail when scheduling the appt. More

by AMYKRAFT28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get names.
Oct 11, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience! We do apologize having to repeat everything regarding your visit upon arrival. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

I've been an Acura owner since 2002 And Rodger is the most professional knowledgeable and responsible car service person I've used including various acura dealerships on the east coast. Rodger is also More

by LIZYKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Oct 11, 2022 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger! We are very fortunate to have him on our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

Would just appreciate it if the people washing and vacuuming would not change my seat settings or if they do, put them back. Since I’ve been a customer for 20+ years, maybe when vacuuming they could More

by BEQUELLER
Recommend Dealer
Yes
Employees Worked With
Jeff Dirksen
Oct 11, 2022 -

Gettel Acura responded

Thank you for a positive review about your experience with Jeff and our service team! We apologize in regards to your dissatisfaction with our courtesy service car wash and will make sure that your comments are shared with our detail company to help improve clients experiences. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

October 09, 2022

Much too slow. When I called to say I would be 10-15 mins late receptionist very rude. Great cars. Vlad is awesome. Service Center seems to have lost their More

by Pdmathisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Weidner, Vlad Ivanovich
Oct 11, 2022 -

Gettel Acura responded

Thank you for leaving a review We apologize that your visit or interaction was less than perfect with our service team and your interaction with one of our receptionists during your call in. If you would like to reach out to us at (941) 343-5700 we would be happy to discuss your experience and what we can do to help improve. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

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