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Gettel Acura

Sarasota, FL

4.7
1,484 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,484 reviews

January 22, 2023

From service coordinator to shuttle driver, I couldn’t have asked for more. Friendly, professional, knowledgeable & diagnosed our problem. More

by ORRRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Jan 23, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 21, 2023

Jeff was great to work with Showed he cared about us in the experience He was knowledgeable about the vehicle The Acura team was easy to work with and we’re fair in the negotiation Happy with the ove More

by darylrix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Stiegler, Jeffrey Thompson, Madison Quinn
Jan 23, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Jeff, Madison and Carla! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

January 17, 2023

As usual everyone was very accommodating, helpful and attentive. My car is running great. Maybe I’ll get another 14 years More

by BUDALIBIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Jan 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

January 14, 2023

Your staff is always friendly and helpful. Service department is top notch. Thank you Acura 😊 More

by mldsr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Quinn
Jan 19, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber, Madison & our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

January 13, 2023

Madison Quinn my advisor was very courteous and explained everything about my service. She also told me about the sitting area and told me about the snacks and drinks that were complementary. She has the b More

by alanfordham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Jan 13, 2023 -

alanfordham responded

This is my response from up above about Madison Quinn.

January 12, 2023

Excellently delivered product without hassle. From beginning to finish, it was a ride without bumps. No stops or detours from what I wanted. The family friendly environment made purchasing my Acu More

by DZELDIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, JR, Austin Adams, Carla Stiegler
Jan 12, 2023 -

Gettel Acura responded

Dzeldin, thank you for such a positive review about your experience with Austin and our sales team. Congratulations on your new 2023 Acura Integra! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

January 12, 2023

Roger is excellent however, the dealership seemed to be short staffed. What should have been 1 1/2 hour service time was 3 1/2 hours (from a 1:30 pm appointment to 5 pm). If appts take that long I should h More

by VMORGAN311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Jan 19, 2023 -

Gettel Acura responded

Thank you for taking the time to leave a review about your experience with Roger & our team! We do apologize about the wait being longer than expected. Service loaners are available upon request of your appointment if available. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

January 12, 2023

I was told that the butler service would take approx 90 minutes. Unfortunately my car was not ready for an additional 45 minutes which caused me to get stuck in terrible traffic and made me late to pick up More

by DONNATEMIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Gettel Acura responded

We apologize that your visit with us was less than perfect and your Autobutler appointment was longer than expected. The auto butler application does take approximately 90 minutes to complete but can be longer depending on the condition of the vehicle when it came in. A better job will be done relaying the timeframe of the service as we know how valuable your time is. We sincerely apologize and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

January 09, 2023

They dont give loaner cars any more. And have to sit and wait for 2+ hours for service. More

by CYRBRIANA
Recommend Dealer
No
Employees Worked With
Roger Weidner
Jan 09, 2023 -

Gettel Acura responded

We apologize that your visit or interaction was less than perfect. We do still have loaners for Acura warranty clients and as long as the appointment is scheduled in advance and a loaner vehicle is requested. Normally they want to offer the loaner vehicles first to clients that have repairs that require the vehicle being left overnight first. If the appointment is scheduled in advance though and a loaner is requested we can arrange to have it reserved for you if needed. We do apologize though for your trouble and if you would like to let Roger know going forward if you are having a major service done that you would like a loaner vehicle we can have that arranged. If you would like to reach out to us at (941) 343-5700 we would be happy to discuss anything else regarding your experience and what we can do to help improve. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

January 09, 2023

This is THE BEST service! Madison was SUPERB!!! Very very VERY professional and courteous!. All of the staff were wonderful as soon as I pulled in. More

by jerri hente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Jan 12, 2023 -

Gettel Acura responded

Jerri, thank you for such a positive review about your experience with Madison and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Ray Khan Internet Manager rkhan@gettel.com (941)343-5700

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