Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,482 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
Contact Dealership
View Awards

4891 Clark Rd.

Sarasota, FL

34233

Directions

By Type

Showing 1,482 reviews

February 22, 2023

Who is Roger Weidner? I am not familiar with the name. Did not see a name tag. More

by angusjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 25, 2023 -

Gettel Acura responded

Thank you for an overall positive review about your experience. We apologize that did not like your advisor based on the rating and possibly not seeing a name tag? May I ask if your interaction with our team member was not a pleasant one for you? If this advisor review was in error please let us know so it can be corrected. If you did in fact have a bad experience please contact me directly so I can find out more about your service visit and interaction. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 20, 2023

Came to have my windshield washer fixed a week after I booked the appointment . Having had no communication to the contrary , I arrived at the designated time and eas told the repair part was back logged More

by JCLAPPISON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Quinn
Report | Print
Feb 25, 2023 -

Gettel Acura responded

We apologize that your visit or interaction was less than perfect. I know that Madison was working to get an updated ETA for you. If you would like to reach out to us at (941) 343-5700 we would be happy to discuss your experience and what we can do to help improve. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

Feb 26, 2023 -

JCLAPPISON responded

Will call you Brian tomorrow am .

February 20, 2023

Got the work done. Comfortable lounge. River was easy to work with. I will be a repeat customer. More

by Dave.LANDSPERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Feb 25, 2023 -

Gettel Acura responded

Thank you for a positive review about your experience with our service team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 17, 2023

Very accommodating. Salesman was very knowledgeable and not pushy. Very satisfied with the whole experience. More

by ekayb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Nichols
Report | Print
Feb 17, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 17, 2023

Upon arriving at the dealership, I was told my appointment didn’t “update” to the system! I was told this happens a lot! There was only ONE service representative on duty therefore everyone was h More

by hdsellars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Weidner
Report | Print
Feb 17, 2023 -

Gettel Acura responded

We apologize as no one should have to wait as long as you stated. Our schedule does not call for only 1 service advisor on duty so I apologize if that was the way that it appeared upon your initial arrival. When you have time please contact me directly at 941-343-5700 or email at boconnor@gettel.com so that I can look into your appointment and visit with Roger and look further into what happened and what can be done so that there is not a next time with this scenario. Again we apologize and I will be looking forward to speaking with you soon. Brian O'Connor General Manager Gettel Acura

February 14, 2023

Service center is good, thorough. If you wait, expect to be there for three hours, so it’s longer wait than other service centers. More

by CUSHINGJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Gettel Acura responded

Thank you for a positive review about your experience wit Kimber. We do apologize that your wait time was longer than expected as that is never something that we want and always try to be upfront with wait times and keeping our clients aware of any changes with their estimated times. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 13, 2023

Good service. We called and requested a quote and the bill reflected the quote. Work done in a timely manner. Comfortable surroundings in the waiting room. Thanks. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 17, 2023 -

Gettel Acura responded

Thank you Jim for such a positive review about your experience with both Roger and our team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 12, 2023

Always a great experience. Roger is a straight shooting guy that cares. He and Jeff the service manager are the reason we keep buying Acuras and coming back for service! More

by ROB@SARASOTALIVING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 17, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service department. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 12, 2023

I can't thank these two enough. They did a marvelous job helping me get into my new car including dealing with two puppies and a kennel. I love the car I bought and ease in which More

by Debiharman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc, Vlad Ivanovich
Report | Print
Feb 17, 2023 -

Gettel Acura responded

Debi, thank you for such a positive review about your experience with Malcolm and Vlad. We were very happy to help with your purchase and we love to see animals here so your dogs can come visit anytime! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 10, 2023

I found all the people to be Professional, knowledgeable, prompt, and personable. My car as washed and cleaned when it was done. More

by LHILLEGONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Gettel Acura responded

We genuinely appreciate such a positive review about your experience with Kimber and our service team. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

1
...
59
60
61
...
149