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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,485 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,485 reviews

March 04, 2023

Very satisfied with my first service on my 2023 MDX. Did not purchase the car from Gettel. Service advisor was top notch. More

by MSBRUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 03, 2023

Maddie was very kind and helpful. Comfortable atmosphere and enjoyed my cup of tea. Car wash was appreciated. More

by cst301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner, Madison Quinn
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Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Maddie and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

It is always a pleasure to spend time at Gettel while I'm waiting on my car, because the environment is excellent, and Roger is a pure professional. Everybody is very nice. Well done! More

by TEEBURRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

Great service, great staff attentive to my issues ,so glad I bought my Acura RDX from Gettel More

by pallen1995
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bellucci, Vlad Ivanovich
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Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Vlad, Rick and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

There was a little confusion w/the financial arrangements due to communication.Dan Lussier straightened out for everyone. Waiting 4 voided check 2 b sent 2 me. More

by mhawkins3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vlad Ivanovich
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for taking the time to tell us about your experience and glad we were able to figure out any confusion. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 02, 2023

Oil changes and tire rotation takes way too long. Slightly more than 2 hours! This happens even when I agave an appointment. The wait time is unacceptable! More

by PSCHOLL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2023 -

Gettel Acura responded

Sorry to hear your experience with us was less than perfect. We understand how valuable your time is and while demand is higher than normal that this time, we don't have any excuse as to the longer than normal wait time. Our team will work on improving this manner and offer a much better experience with less wait time. Thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

March 01, 2023

All the employees I came into contact with edge very olive snd helpful. Limber is especially professional and helpful. More

by roeymarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber and our team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 27, 2023

No complaints. Nice waiting area. Kimberly kept me informed on any delays. Been coming here for years. More

by dontkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Report | Print
Mar 05, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimberly and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 25, 2023

Always first class service. They even showed me how to connect my phone to the nav system More

by SAHLITUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Report | Print
Feb 25, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger and our service team! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

February 25, 2023

NOT transparent. Given one price then change it as I pay cash. Dealer fee PLUS doc fee PLUS another fee for the “extended warranty “ This after they buy wholesale a More

by witt.gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Richard Tufano, Carla Stiegler, Jaedyn Haynes
Report | Print
Feb 25, 2023 -

Gettel Acura responded

Mr. Witt, Thank you for your review. We do apologize that you felt this way in regards to having to pay extra for an extended warranty. All of the fees associated with a purchase are fully disclosed on our website but sometimes they can go unnoticed if you do not click on the listing. We do apologize that you had a less than perfect visit as that is never the intention of any retail business. If you would like to discuss anything specific in regards to your interaction with our dealership please feel free to reach out directly to me when you have time and I will be happy to listen to any other concerns that you have. Brian O'Connor General Manager (941) 343-5700 boconnor@gettel.com

Feb 25, 2023 -

witt.gerry responded

Brian I didn’t go to your website, I was a walk-in. I looked at an Accord and was ready to buy until my wife sat in the passenger seat and could barely see over the dash. Only 4 way power no height adjustment. At which point I told her that Honda makes Acura and we walked in. Dealing with your sales manager was not a good experience. I’m a car guy and had my wife not liked the car as much as she did I would have walked. I’m all for a decent profit but your margins birder on greed. I’m still waiting for my warranty.

Feb 25, 2023 -

Gettel Acura responded

Mr. Witt, As I stated if you would like to discuss your individual deal with me I would be happy to. The vehicle was a low mileage Certified Acura, although you elected to not purchase an extension of this coverage, you still receive the standard Certified warranty along with the vehicle still having remaining factory warranty from Acura. Again, if you would like to discuss your individual purchase with me I would be happy to when you have time. Brian O'Connor General Manager (941) 343-5700 boconnor@gettel.com

Feb 26, 2023 -

witt.gerry responded

Brian Water under the bridge. You keep trying to justify passing your cost of doing business on to the customer. The deal is done, my wife likes the car, but please don’t use me as a referral. You won’t be pleased.

Feb 26, 2023 -

Gettel Acura responded

You are correct as the important thing is that your wife is happy with her vehicle. Water under the bridge it is and in the future please don't hesitate to ask for me directly to help you going forward for sales or for service. Brian O'Connor General Manager

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