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Gettel Acura

Sarasota, FL

4.7
1,485 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,485 reviews

April 10, 2023

Very long wait for oil change, over 2 hours. Service advisers all women. It’s nice to have variety. Kimber was awful, should not work there. Matty was ok that was helping me last Saturday, but More

by IRINAHAMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner, Madison Quinn
Apr 29, 2023 -

Gettel Acura responded

Irina, thank you for taking the time to leave us a review about your experience with our dealership. We do have a variety of service advisors available (2 men, 3 women) depending on when you stop by. I apologize there were questions that Maddie was not able to answer. If you still have service related questions, please reach out to me at your convenience and I will help them get addressed. Ray Khan Internet Manager Rkhan@gettel.com (941)343-5700

April 08, 2023

Honest. Dependable. Efficient. Thorough. Hate all the emails I get from them to buy my car. Too many! More

by LGARDIER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 28, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our dealership! Our apologies for the numerous emails, we just want clients to be aware there could be more value in their vehicle than expected. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 07, 2023

I had my right side mirror assembly replaced after I damaged it in my garage. When the vehicle was returned to me there was no power to the mirror as power supply was nor reconnected before the vehicle More

by breese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 26, 2023 -

Gettel Acura responded

Mr. Reese, thank you for taking the time to leave us a review and tell us about your service experience. We apologize the vehicle was returned to you without power going to the mirror and are looking into how that slipped through the cracks. For your repair bill, I would be glad to review it with you and our service department to confirm all charges are based on the service provided. Please give me a call or email to discuss more about your experience and we can get everything sorted out for you. Ray Khan Internet Manager Rkhan@Gettel.com (941)343-5700

April 07, 2023

Kimber is amazing and does a very professional job in a very friendly way. Answered all of our questions kept us posted in the couple hours we were there. Problem solved!! More

by CANRING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 07, 2023

Great! Love the dealership, great customer service. will purchase my next car with Gettel Acura! Kimber is the best!! More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Apr 26, 2023 -

Gettel Acura responded

Julie, thank you for such a positive review about your experience with Kimber, Jeff & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 06, 2023

Matti was excellent in helping solve a parts problem, and worked hard to complete the job on time. More

by MJGEHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 26, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 05, 2023

Malcomb was very informed & helpful & stayed after hours to complete our car purchase, as we live a couple hours away from your dealership & didn't want to make another trip to Sarasota More

by cristineprucha
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc
Apr 26, 2023 -

Gettel Acura responded

Cristine, thank you for such a positive review about your experience with Malcolm & our dealership! Congratulations on your gorgeous 2022 Honda CR-V Hybrid. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 04, 2023

Malcolm Blanc was extremely helpful and made the MDX purchase very easy. My second Gettel purchase. No problems. More

by bbuckey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Blanc, Abby Nichols
Apr 22, 2023 -

Gettel Acura responded

Brad, thank you for such a positive review about your experience with Malcolm & our dealership! Congratulations on your new Acura MDX. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 04, 2023

Thanks to Gettel for diagnosing a major defect in our car and working with Acura to get te parts needed, and covered by warranty. Thanks also for the courtesy vehicle for the duration of the repairs. Excelle More

by Markschrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Markschrupp responded

Verified

Apr 04, 2023 -

Gettel Acura responded

Thank you for taking the time to leave a review and share your experience with Kimber and our service team. We appreciate the kind words and are glad to hear that everything worked out. Thank you for choosing our dealership for your service and we look forward to helping you again in the future. Brian O'Connor General Manager

April 04, 2023

The service manager handling my problem was exceptional. She was able to get my car in quickly for service and arrange a loaner vehicle until mine was repaired. Wonderful experience! More

by ANDERSON_SBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 26, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

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