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Gettel Acura

Sarasota, FL

4.7
1,482 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,482 reviews

April 15, 2023

Reliable, quality service from a dealership when I am away from my 'home's dealership in NY More

by NM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Kimber & our dealership! We aim to serve at the highest level and try to make everyone feel like Gettel Acura is their home dealership. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 14, 2023

Gettel was great to work with. The staff did a great job getting me in and getting the job done quickly. More

by Geraldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner
Apr 29, 2023 -

Gettel Acura responded

Geraldo, thank you for such a positive review about your experience with Kimber, Roger & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 14, 2023

You're asking too many questions This survey is getting ridiculous How is this More

by DUANEDIMOS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kimber Heath
Apr 29, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership! Our survey questions are based on the experience you had with us and takes less than 5 mins to complete. We greatly appreciate you taking the time to complete one and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 14, 2023

the buying process took too long and they were supposed to set up a appointment for me too get something done in the service area. they never did the appointment and i drove to the dealer. and there was no More

by elsesserjim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Nichols
Apr 29, 2023 -

Gettel Acura responded

Jim, I apologize for the lack of communication with our team. Your new appointment is set with our service department to resolve the issue you are having. If there is anything further we can do to help and improve upon your experience, please reach out at anytime. Thank you for being one of our valued clients. Ray Khan Internet Manager Rkhan@gettel.com 941-343-5700

April 13, 2023

Very good service. Staff very helpful. Car washed & cleaned inside after service is completed. Would recommend Acura owners to go there for service More

by artsusankaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Apr 29, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Madison & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 13, 2023

Very efficient and professional Acura did a great job on my car and had my car ready when I arrived More

by smannion
Recommend Dealer
Yes
Employees Worked With
Service advisor - Roger
Apr 29, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our dealership! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 12, 2023

Very pleased with the dealership in general. Always clean, service has been very good since I started coming here, 10 years ago. My questions are always answered and explained if necessary. More

by SEROHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 28, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with our dealership and for being a long time Acura member! Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 10, 2023

Very long wait for oil change, over 2 hours. Service advisers all women. It’s nice to have variety. Kimber was awful, should not work there. Matty was ok that was helping me last Saturday, but More

by IRINAHAMLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Weidner, Madison Quinn
Apr 29, 2023 -

Gettel Acura responded

Irina, thank you for taking the time to leave us a review about your experience with our dealership. We do have a variety of service advisors available (2 men, 3 women) depending on when you stop by. I apologize there were questions that Maddie was not able to answer. If you still have service related questions, please reach out to me at your convenience and I will help them get addressed. Ray Khan Internet Manager Rkhan@gettel.com (941)343-5700

April 08, 2023

Honest. Dependable. Efficient. Thorough. Hate all the emails I get from them to buy my car. Too many! More

by LGARDIER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 28, 2023 -

Gettel Acura responded

Thank you for such a positive review about your experience with Roger & our dealership! Our apologies for the numerous emails, we just want clients to be aware there could be more value in their vehicle than expected. Please let us know if there is anything else that we can help with and thank you for being one of our valued clients. Brian O'Connor General Manager boconnor@gettel.com (941)343-5700

April 07, 2023

I had my right side mirror assembly replaced after I damaged it in my garage. When the vehicle was returned to me there was no power to the mirror as power supply was nor reconnected before the vehicle More

by breese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Weidner
Apr 26, 2023 -

Gettel Acura responded

Mr. Reese, thank you for taking the time to leave us a review and tell us about your service experience. We apologize the vehicle was returned to you without power going to the mirror and are looking into how that slipped through the cracks. For your repair bill, I would be glad to review it with you and our service department to confirm all charges are based on the service provided. Please give me a call or email to discuss more about your experience and we can get everything sorted out for you. Ray Khan Internet Manager Rkhan@Gettel.com (941)343-5700

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