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Gettel Acura

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
1,485 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,485 reviews

June 22, 2023

I scheduled an appointment to have my key fab programmed. The work was performed in about an hour as planned. More

by rgirard098
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Gettel Acura responded

Thank you for the review and I am glad to hear that you were able to get your work done within a timely manner. We do our best to keep our time promised so we appreciate sharing your experience. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 21, 2023

I was very satisfied with the service I got when my SUV needed to be towed there. They were extremely helpful. More

by JUDY.MORTLAND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Jun 30, 2023 -

Gettel Acura responded

Judy, We are sorry to hear that your vehicle had to be towed in but are grateful that it all worked out and that you had a great experience getting it back on the road. Thank you for sharing about our team and we appreciate you taking the time to leave a review. Thank you again Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 19, 2023

I always receive excellent service from Kimber. She checks with the garage to see how much time is left to complete the service on my car. I feel appreciated for choosing Gettel Acura. More

by carolcdp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you for sharing such a great experience with Kimber and our service team. We appreciate this review very much and we will make sure Kimber sees this amazing compliment to her work. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 18, 2023

vlad and rich were great. Very helpful all throughout the way. The manager that talked to me on the phone is why car people have a bad name. He promised me they would eat a mo More

by DLEONARD2
Recommend Dealer
Yes
Employees Worked With
Vlad Ivanovich, Richard Tufano
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Jun 30, 2023 -

Gettel Acura responded

Thank you for the positive review regarding your experience with both Richard and Vlad. I apologize though that you did not have that same interaction with a member of our management team. If you would like to contact me directly at either the email address below or call me I would like to hear about the events that took place and what happened so that we can correct it going forward. Thank you again for the review and I am looking forward to hearing from you, Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 18, 2023

Service has been very good and extremely considerate for the eight years I have owned this, my second, MDX. Service brought me back to same dealership. More

by bobcombs2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you for the great review about our service team. We truly appreciate your loyalty to both the brand and our dealership. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 17, 2023

Awful. If it hadn't been for the woman assistant mgr. I would never come back. She saved the day. You're lucky to have her. Roger doesn't deserve the 1 More

by CTDMYRIAMG
Recommend Dealer
No
Employees Worked With
Roger Weidner, Roger Weidner
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Jun 17, 2023 -

Gettel Acura responded

We apologize for your experience and would love to recognize who it was that did help you. Do you recall which ASM helped you out in place of Roger so that we can ensure she is recognized for helping out? Again our apologies on your visit with our service department and next time we can have your advisor changed to who helped you and gave you a better service experience. Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

June 17, 2023

Excellent customer service. They always take great care of my Acura and have fair pricing. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
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Jun 30, 2023 -

Gettel Acura responded

We appreciate the honest and upfront review about our service team. We truly appreciate taking the time to share your visit with us and we look forward to helping you again with your next service visit. Thanks again, Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 17, 2023

Service took an hour longer than expected, but the advisor was very apologetic so all good More

by LOUDRENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 30, 2023 -

Gettel Acura responded

Thank you so much for being so understanding regarding your wait time. We strive to stay within our time estimates but sometimes things happen and it takes longer than expected. Thank you again for being so understanding and we will continue to do all that we can to ensure your next visit is done within the time allotted. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 17, 2023

Maddie was wonderful. She was professional and explained everything to me for the service on my car. Maddie answered all my questions and told me how long it would take to More

by CHERIEWINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Report | Print
Jun 30, 2023 -

Gettel Acura responded

What a great review for Madison and our service team!! Thank you for taking the time to share this with everyone and we will definitely make sure Madison gets to read this review. Thank you so much. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

June 16, 2023

Professional team oriented sales group. We were very happy with Dan Lussier's leadership and smooth overall sales experience. More

by Terryhansen1
Recommend Dealer
Yes
Employees Worked With
Vlad Ivanovich, Vlad Ivanovich
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Jun 30, 2023 -

Gettel Acura responded

Terry, Thank you for great review about your purchase with our used car department and your interaction with our sales manager Dan and Vlad in sales. We are glad you found the right vehicle and look forward to helping you again in the future. Brian O'Connor General Manager boconnor@gettel.com (941) 343-5700

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