Gettel Acura

This is about Laura Lockwood. She is super. I drove in to fix a bluetooth issue on my TL. Nobody that was present in Service understood the internet technical issue. Laura overheard the conversation. She to fix a bluetooth issue on my TL. Nobody that was present in Service understood the internet technical issue. Laura overheard the conversation. She immediately offered to help and did so, perfectly. Very kind and considerate. She never once laughed at me for not understanding the 400 page manual. I bought my next car from her because of her voluntary concern and feel so lucky that she jumped in. It was as if I were a family member to her. Laura followed up two or three times to make sure all was well. It was. Five stars to Laura Lockwood. More

In my search for a 2008 Acura TL, Laura Lockwood has been exceedingly helpful and personable in her calls to me each time a used Acura arrived at the dealership. At the time of this writing she remains engag exceedingly helpful and personable in her calls to me each time a used Acura arrived at the dealership. At the time of this writing she remains engaged in that task. Additionally, when a question arises about which she may have limited knowledge, she immediately seeks an answer so that the customer is not left wondering if an answer is forthcoming. I find her to be both professional and courteous in all my dealings with her. She is certainly a credit to your sales force. More

The physical layout and comfort for the customer is outstanding. Every contact met us with courtesy and willingness to be helpful. The employees with whom we had contact were extremely well trained in outstanding. Every contact met us with courtesy and willingness to be helpful. The employees with whom we had contact were extremely well trained in product knowledge, financing alternatives,and professional demeanor. A five rating is well deserved. Joan and Robert Benton More

Quick and freindly service. Go out of their way to make sure everything is done and serviced in a timely manner, always professional. I love how clean my car is when I pick it up. sure everything is done and serviced in a timely manner, always professional. I love how clean my car is when I pick it up. More

Lucy always greets us with a smile in a sometimes very busy environment. She is a big reason that we continue to use Gettel for our MDX service. busy environment. She is a big reason that we continue to use Gettel for our MDX service. More

I bought my first Mdx in 1996 my salesman at that time was Mr. Bill Longo. Since 1996 we have leased MDX 3 times and bought TSX. Every time I Choose Mr. Longo to be my salesman because he has excellent pe was Mr. Bill Longo. Since 1996 we have leased MDX 3 times and bought TSX. Every time I Choose Mr. Longo to be my salesman because he has excellent people skills and knowledge about all the Acura Models. Mr Longo helped me to make the right decision and treated my sale like it was more than just getting me into a new car or add to the numbers of his sales. He is a honest and great salesman. He is always willing to help with the issues with the car. Mr Longo is a true professional in every sense of the word. I would highly recommend him. Whenever I go to Gettle Acura everybody there treats me like a family member. I will always be part of Gettle Acura Family. I have made a lifelong friend Mr. Longo at Gettle Acura. More

Consistently great service. Cost and time estimates accurate. Gettel Acura makes every effort to keep me a happy customer. Nice big customer waiting lounge. Roger is the best! accurate. Gettel Acura makes every effort to keep me a happy customer. Nice big customer waiting lounge. Roger is the best! More

Honest, helpful and curtious at all times even when I had to go back a week later from purchasing the LT to get the A/C fixed Deranty and Tom were awesome in getting it taken care of the same day. Thank You to go back a week later from purchasing the LT to get the A/C fixed Deranty and Tom were awesome in getting it taken care of the same day. Thank You More

I have been doing business with Gettel for the past 5 years, since moving to Florida. They have been servicing my 2004 MDX, and I have been very pleased with the outcomes. Lucy Aguilar has done a fine jo years, since moving to Florida. They have been servicing my 2004 MDX, and I have been very pleased with the outcomes. Lucy Aguilar has done a fine job in recommending the neccessary services to keep my vechicle in top notch shape. I've also had the pleasure of working with Tom Marcado when a problem arose on the weekend and I was extremely pleased to find that Gettel service is open on the weekends. Most recently I decided to purchase a new MDX and chose Gettel. John Giunta represented the dealership well with excellent people skills and a true sence of being a customer advocate. I find these qualities very important when making large purchases such as a vehicle. He interacted very well with Emilio Torres in meeting all my needs and expectations. Additionally, Dave Fishburn made the "paperwork" part of the sale extremely easy. Based on my 5 year experience with Gettel's service department, I have full confidence they will keep my new MDX running flawlessly. More

My experience at Gettel Acura was above and beyond my expectations. I had visited other dealerships in the last several months in search of the perfect car for me and other dealers did not come close to expectations. I had visited other dealerships in the last several months in search of the perfect car for me and other dealers did not come close to the comfort and satisfaction that I felt the moment Michael Martin greeted me. He took the time to show me several vehicles in my price range and answered all my crazy questions. I was then introduced to the sales manager Emilio Torres who also further assure me it was the right Acura for me. He was very personable and extremely patient with me and my concerns. Even after my perfect purchase Emilio went far beyond my expectations to address some minor repairs and even provided me with transportation while my vehicle was being serviced. He was very honest and helpful from the beginning. I never thought purchasing a vehicle would be so enjoyable. I have recommend Gettel Acura to my family and friends. I truly look forward to purchasing my next Acura from Gettel. More