Gettel Acura

Mr. Ron Comrie It is with immense pleasure and sincere appreciation that I express my gratitude for the services rendered by your salesman Ron Comrie during my most It is with immense pleasure and sincere appreciation that I express my gratitude for the services rendered by your salesman Ron Comrie during my most recent car buying experience. Ron’s sense of care for the needs and desires of customers, keen ear, knowledge of the dealership’s vehicles and services, and enthusiasm for creating the best possible solution for his clients, go beyond the “normal call of duty”. I felt secure in my decision to purchase my automobile, and felt as though Ron, although a salesman, had my personal interest at heart. Mr. Comrie’s ability to create an inviting atmosphere and more personalized car buying experience has thus far ensured my loyalty to the Acura Corporation. After experiencing a less desirable introduction to the Gettel dealership by the way of another discourteous and judgmental salesman, and the request of another member of staff, Ron was there to pick up the pieces and clear the air. He immediately corrected information that was inaccurate, offered insightful knowledge, and provided an additional opportunity to explore my car of interest. It is true that in the absence of Ron’s presence and assistance during my car buying experience, that I would have left the dealership dissatisfied, disappointed, and completely disengaged by the Acura brand. Purchasing a new vehicle is an enormous deal and can be completely overwhelming for anyone. Due to Ron’s efforts, I was able to gain new knowledge, purchase my vehicle of choice, and build a new love for the Acura Company. With Sincere Thanks and Appreciation, A Happy Customer! More

I love to take my car there for service, it's a very pleasant experience!!! I used to take my car to Darby's in Venice and I hated to go there, they make you feel like you are bothering them and they ar pleasant experience!!! I used to take my car to Darby's in Venice and I hated to go there, they make you feel like you are bothering them and they are always in a rush to answer any question. I never felt good going there. But now, it's such a huge difference!! Customer service is excellent, friendly, helpful, very knowledgable people, they make you feel "at home".... The service manager, Tom Marcado, is a very kind, friendly and always there to help you with no rush!!! The customer service waiting room is very nice, clean, comfortable and relaxing compared to the one at Darby's which reminds me of Tuffy's service, very cold and cheap. Our two ACURA and GMC are very happy going there for their maintenance!!!!!!! Thank you, Tom for your absolutely great customer service!!!!! More

I bought a new TL there and have had it serviced there. Thomas Marcado has been my service adviser the last three times I've brought my car in. He's very knowledgeable and extremely helpful. Not that I'm s Thomas Marcado has been my service adviser the last three times I've brought my car in. He's very knowledgeable and extremely helpful. Not that I'm saying the other two that I dealt with weren't, but Thomas takes it to another level. I've recommended Acura and your dealership to many others, and now I recommend Thomas as their service consultant. More

Came in to get a noise checked & oil change. lucy had answers within 25 mins, job would take about 3 to 4 hours. She sent me home with a car, so I did'nt have to sit in showroom. Called in 3-1/2 hours, answers within 25 mins, job would take about 3 to 4 hours. She sent me home with a car, so I did'nt have to sit in showroom. Called in 3-1/2 hours, my car was done. Got my "clean" car back and was out of there in less than 15 mins. That is fast, accurate and good service. I live in Minnesota & purchased my Acura there, but still got the great service from Lucy and Gettel. Fred Resler More

Roger is not only a service professional he's a car guy that knows cars. This dealership is lucky to have someone like Roger representing their service department. guy that knows cars. This dealership is lucky to have someone like Roger representing their service department. More

Roger has been an excellent service representative. There is truly a personalized touch and he is an expert on the vehicles. We highly recommend Roger and this dealer for service There is truly a personalized touch and he is an expert on the vehicles. We highly recommend Roger and this dealer for service More

Jarmo and the entire team at Gettel Acura were a pleasure to deal. Jarmo was courteous, knowledgeable and professional. This is the second lease I have done through Gettel Acura, and because of the great c to deal. Jarmo was courteous, knowledgeable and professional. This is the second lease I have done through Gettel Acura, and because of the great customer service I have received, I will without a doubt go to Gettel Acura for my next vehicle. More

Great experience, no pressure, very reasonable prices, fair trade value (5K above other dealers). Awesome experience, would refer any of my friends to this dealership. fair trade value (5K above other dealers). Awesome experience, would refer any of my friends to this dealership. More