Gettel Acura

regular scheduled service Always use Gettel Acura for service on our MDX; we enjoyed another excellent, efficient visit this morning, that was competently handled by Roger in t Always use Gettel Acura for service on our MDX; we enjoyed another excellent, efficient visit this morning, that was competently handled by Roger in the Service Department More

Nice people, Bad service Bought a used car amazing price. When car was delivered at night time the detail department did not do their job. Car was delivered with paint on the Bought a used car amazing price. When car was delivered at night time the detail department did not do their job. Car was delivered with paint on the windows, a green G for Gettel. The car had a filthy interior, and tires were almost flat. There was a dent in the roof that was not noticed by myself nor the sales agent when test driving car. The tint on the rear passenger window had been ripped. I was told that the car would be detailed. I was not pleased with the shape of car when delivered. The manager looked at me like it's too late to fix because I had already signed the papers. I would not recommend this place. I will say they were friendly and the price of the car was very affordable, but their detail department might as well not even exist, for the way in which the car had been delivered was less than satisfactory. More

Great service and courteous personnel in service and sales This was my first visit to Gettel Acura as I just moved. My visit was prompted by a dead battery. I called and made an appointment for the next day at This was my first visit to Gettel Acura as I just moved. My visit was prompted by a dead battery. I called and made an appointment for the next day at 10 am. After jump starting my battery, I arrived early at 8:30. I was greeted warmly and was back on the road by 9:30. More

Fast courteous and prompt service. Roger W assessed the problem...proposed solution and delivered repair on time .Hopefully it is a perms not fix.I will be back for regular maintenance Roger W assessed the problem...proposed solution and delivered repair on time .Hopefully it is a perms not fix.I will be back for regular maintenance in April 2016 before trip North. More

Roger Weber continues his excellent work as a service mgr !! Excellent service on a consistent basis...We have had our current MDX and previous MDX serviced at this dealership since 2002. They have consistently Excellent service on a consistent basis...We have had our current MDX and previous MDX serviced at this dealership since 2002. They have consistently exceeded expectations each and every time... More

Luci is great ! Luci Aguilar continues to be an excellent service manager; on-time, helpful and always with that smile. We can always count on her to get us in an ou Luci Aguilar continues to be an excellent service manager; on-time, helpful and always with that smile. We can always count on her to get us in an out of the service area with a full understanding of what was done to our Acuras. More

Best Sales Experience Ever!!! Ask for Zack! I'm 51 years old, and of all the vehicles I've bought in my life, this was by far the best experience. We bought a brand new 2016 MDX from Gettel Acur I'm 51 years old, and of all the vehicles I've bought in my life, this was by far the best experience. We bought a brand new 2016 MDX from Gettel Acura in Sarasota, even though we live North of Tampa. The reason was two fold - best price, and customer service BEFORE we even saw the vehicle. The backstory is that we called local Tampa area dealers. Some didn't even call back! The ones that did could not match the price from Gettel. Zack not only assured us over the phone of what he had available, but drove the vehicle up to Tampa for us to test drive it!!! (All I can say to Tampa Acura dealers is - you losers need to learn a lesson here). To be fair, we were working with a local Ford dealer and considering buying a 2015 Expedition. But to get the same or rather "similar" features that the MDX had, we would have needed to purchase a "limited" model for about 10K more!!! (and beleive it or not, we had the Ford employee "A" plan discount applied as well....it was laughable). Anyway, back to Zack and Gettel. Zack is a really respectful young man who treated us honestly, and went above and beyond to make our whole experience a pleasure. The dealership is a really nice facility, and Robert the finance manager was very easy to work with - we were in and out in about 2 hours. (I have had experiences in the past where I've been at a dealership 5-7 hours - at night - last one to leave the lot....how refreshing to see that Gettel just does what dealers should do - no BS, just great service. Now that I know what to expect from Gettel, I wouldn't blink an eye to drive 200 miles, and you can bet that my next vehicle will be from them. A big THANK YOU to Gettel Acura and their team, but most importantly to Zack - because of your you, it was fun to buy a car again. More

No haggle, no BS, superior customer service I bought a certified pre-owned RDX from Gettel online/over the phone and had a family member pick it up last week. The car has low mileage and is imma I bought a certified pre-owned RDX from Gettel online/over the phone and had a family member pick it up last week. The car has low mileage and is immaculate; it was priced several thousands under the TMV plus it had installed OEM external accessories worth ~$2K so I really got a good deal from them. The quality of customer service I received throughout the entire car-buying process was second to none; quotes I requested online were provided the same day and the reps who helped me (Galo and Ashley) were both top-notch professionals. Five stars across the board--I'd definitely recommend this dealership!!! More

Great experience from Gettel Acura Just purchased a Cerified 2012 Acura MDX from Gettel and could not be more pleased. We dealt with a very professional salesperson in Gary Waller who Just purchased a Cerified 2012 Acura MDX from Gettel and could not be more pleased. We dealt with a very professional salesperson in Gary Waller who handled the transaction in a very professional manner, as well as Jamie Demers, Business Manager, who handled all the paperwork, We had the opportunity to add additional accessories to our MDX and dealt with Lucy Aguilar, Assistant Service Manager. Another pleasurable experience. Lucy took care of setting up the service installation and couldn't have been more accommodating. A true professional. When my Audi finally calls it a day, I'm looking forward to adding another Acura from Gettel. More

In love.. I just leased a beautiful new ILX Acura from the good people at Gettel. Many thanks to Greg Smith for his professional but personal touch in guiding u I just leased a beautiful new ILX Acura from the good people at Gettel. Many thanks to Greg Smith for his professional but personal touch in guiding us through the sale. He was friendly, informative, honest and sooo helpful with all the questions. The place is so clean and every one there went out of their way to stop and say hi. Customer service surpassed any dealership I was at. Thanks Greg and all the ones who made me feel like I was the only customer in the place even though there were others. And ..oh yea.....I Love my Car!!!!! More