Gettel Acura

Great, personable experience Purchased a used car from Grettel Acura. Being from out of town, my first contacts were through cars.com. But even email exchanges were great. Sent Purchased a used car from Grettel Acura. Being from out of town, my first contacts were through cars.com. But even email exchanges were great. Sent personalized video clips introducing the sales manager and answering my question. Entire process was great, no pressure, friendly service. And after the fact, when I realized I forgot sunglasses in my trade-in, they happily mailed them back to me. Would certainly purchase from them again. More

Excellent Experience at Gettel Acura! The customer service from the salesperson to the management team was exceptional. Great venue, really well cared for facility and simple, refreshing c The customer service from the salesperson to the management team was exceptional. Great venue, really well cared for facility and simple, refreshing car purchase experience. More

I second the December 4, 2018 bad service department reviews After giving them additional service time and time again I'm disappointed that they charge me for things that are unexplainable or that we're supposed After giving them additional service time and time again I'm disappointed that they charge me for things that are unexplainable or that we're supposed to be free services to begin with and are now disguised as miscellaneous "supplies". Sorry but I'm going elsewhere More

Buying a car Gettel Acura is by far, the best auto dealership in town. From the friendly staff to the great selection, it is a joy to shop at Gettel Acura! I was Gettel Acura is by far, the best auto dealership in town. From the friendly staff to the great selection, it is a joy to shop at Gettel Acura! I was able to get fantastic service with Angie. She created a list of vehicles for me. She met me at the door upon my arrival and introduced me to Ethan. Ethan helped me test drive several vehicles that were of my interest. I found a great deal and drive off the lot that same day! Thank you for your impeccable service. More

Very good Angie and Vlad were great to work with and very responsive . They were friendly, knowledge and cooperative with schedule changes. They did a great job Angie and Vlad were great to work with and very responsive . They were friendly, knowledge and cooperative with schedule changes. They did a great job. More

Bad Service I have been a customer for over 25 years. I am very dissapointed in the service dept. I went for an oil change and the service tech said the next tim I have been a customer for over 25 years. I am very dissapointed in the service dept. I went for an oil change and the service tech said the next time you get an oil change which is 3500 miles or 4 months he reccomend I buy new tires. But only after driving about 300 miles someone noticed that the wires in my tires were showing. I feel like you never checked the tires. This is a totally dangerous neglect. My second complaint is in October 2017, my car didn't start and someone helped me jump it. I took it to Acura and service person said they were giving me a new battery at no charge because it was under warranty. After a year, my car didn't start again. This time, Acura said the battery was okay and didn't know why car didn't start. A month later, my car did not start for the 3rd time. I went to Acura again and the service person said I have to buy a new battery. I asked him if it was a new battery when you replaced it a year ago, why is it dead after only a year. He said I dont know some batteries are like that. I feel like you guys gave me an old battery for my warranty replacement so I would be forced to buy a new one. More

My Acura buying experience Gettel Acura has definately changed the way I view the car buying experience! I was pleasantly surprised with how efficient the entire process was fro Gettel Acura has definately changed the way I view the car buying experience! I was pleasantly surprised with how efficient the entire process was from start to finish. I had the pleasure of being introduced to the General manager, Brian O'Connor, and my salesman, Vlad Ivanovich, who took excellent care of me all the way through delivery. Vlad was thorough in reviewing the vehicle with me and even followed up with me the following day! Overall the best car buying experience I have ever had. I will most definately be a return customer and gladly refer anyone in the market for a new vehicle to Gettel Acura! More

Great Experience and Deals! Vlad Ivanovich was great! He was very careful in understanding what I was looking for and very helpful in showing me what they had available that woul Vlad Ivanovich was great! He was very careful in understanding what I was looking for and very helpful in showing me what they had available that would fit my needs. He was also very detailed and honest in answering some questions I had, no "sales talk", but just really good advises. I never felt pushed to buy anything, no pressure, but just good advice and good offers! I definitely suggest everyone to stop by and check what they have available. They are a great company and know how to give the best to its customers! More

Very easy to deal with Great people to deal with. I enjoyed working on making a deal that met my needs. We love our new MDX and would highly recommend this dealership Great people to deal with. I enjoyed working on making a deal that met my needs. We love our new MDX and would highly recommend this dealership More

MDX Tech Thanks to the sales person (Ricky), the sales manager, and the finance manager, who were really interested in earning my business, I am a happy custom Thanks to the sales person (Ricky), the sales manager, and the finance manager, who were really interested in earning my business, I am a happy customer. I am really happy with my new MDX. Thanks guys!! More