Gettel Acura

Austin was awesome! They worked with us and gave us a great deal! We love our new Dodge and could not be more pleased with our service at Acura!! great deal! We love our new Dodge and could not be more pleased with our service at Acura!! More

I went to this dealership to test drive a 2016 Acura RLX was just traded in. I drove almost 1.5 hour and Austin -sales kid was very unpatient and wanted to rush the whole buying process. We did negotiate pr was just traded in. I drove almost 1.5 hour and Austin -sales kid was very unpatient and wanted to rush the whole buying process. We did negotiate prices on this 2016 RLX and my 2018 RLX trade in but i still shouldn't feel like I was rushed the whole time.I asked him specifically if my credit will be ran 1 time only ( i have perfect credit ) and he said just 1 time only and of course comes to find out it was a lie because they ran my credit 3 times. I met someguy who I guess was the " sales manager" but he never introduced himself. Jamie the finance guy was good and he followed up and called me back as he promised. I couldnt drive my car home because I had to wait almost 1 week to get my " new " 2016 RLX certified when Austin promised me it will take only a few days,he lied again and barely wanted to call me back because he was always " busy" with other customers he said.I was very frustrated because I couldn't reach him and I called him so many times. After I finally got my car ,which was delivered to my house ( that was the only positive in this car purchase) I had to take it to the local Acura Dealership because this " certified pre-owned " Acura Rlx was making some loud & sqeeky noises.First the local dealership couldnt find my car in their system, they had to wait a few days,after their mechanics found over $5000 worth of parts needed to be replaced to get my " certified pre-owned " 2016 RLX back in the shape it should have been already. They even had to Acura warranty people come out to see my car and see if they would cover it under the ' certified warranty " and thank god they did covered all the repairs and replacement. They didnt even sent me the registration and when I asked for it they misspelled the address. Horrible!!!!! It is just ridiculous and pissing me off what kind of xxx dealership it is who sells a " certified pre-owned " car and that car after driven off the lot, right away has over $5000 worth of stuff needs to be fixed!!!!!!!!!!! This is a Horrible dealership!!!!!!!!!! Ridiculously bad & Lier sales kid Austin!!!!!!!!! Stay away from this dealership!!! Absolutely worst car buying experience ever.!!!!! Avoid this dealership!!!! Go any other dealership,just not here!!! I wish I can hive them 0 stars or even negative stars !!!!!! Absolutely Horrible!!!! More

Overall it was a great experience. Eric was busy with another customer when we arrived but several of the other sales employees jumped in to help out. All were very helpful and friendly. Eric had provid another customer when we arrived but several of the other sales employees jumped in to help out. All were very helpful and friendly. Eric had provided us with the lease numbers for the 2020 ILX prior to our visit, which we were happy with, so there was no haggling on price once we got there. More

Gettel was very easy do to business with. They offered a good price for my trade in and discounts on the new MDX. Dan and Dakota were very helpful. good price for my trade in and discounts on the new MDX. Dan and Dakota were very helpful. More

Great place to buy a car! Helpful, kind, efficient. From the moment I walked in, right up til I drove away in my new MDX it was a pleasurable experience. the moment I walked in, right up til I drove away in my new MDX it was a pleasurable experience. More

Purchase was easy, quick and not pressured. All associates from sales to finance were all professional. I would recommend Gettel Acura for a new or used vehicle purchase. associates from sales to finance were all professional. I would recommend Gettel Acura for a new or used vehicle purchase. More

They were extremely helpful in ensuring I was satisfied. I would highly recommend their dealership to my friends and family. This was my second Acura purchase over the past 10 years. I would highly recommend their dealership to my friends and family. This was my second Acura purchase over the past 10 years. More

I’m almost 56yrs old, I have bought several vehicles most of which were always new. I have to admit, this was my best experience ever purchasing this vehicle ..!!! of which were always new. I have to admit, this was my best experience ever purchasing this vehicle ..!!! More

I've purchased many cars, and they were very accommodating from the start. No games, or feeling like you were at battle with them. Very fair on trade, and discounts. I got everything I wanted an accommodating from the start. No games, or feeling like you were at battle with them. Very fair on trade, and discounts. I got everything I wanted and more from the deal. Vlad, one of the Finance Managers, was a pleasure to work with. Very professional, polite, and non pressure. Dan, one of the Sales Managers was never pushy, and offered me helpful advice. I would recommend this dealer for anyone looking for a premium luxury car, new or used. More

Great experience all the way around. New car buying is very stressful. This wasn’t. Everyone from our sales person to service was friendly and professional. very stressful. This wasn’t. Everyone from our sales person to service was friendly and professional. More