Gervais Volkswagen - Service Center

Communication was great through the appointment and I was kept informed of every thing. Thanks kept informed of every thing. Thanks More

Gervais VW has a stellar service department. They are friendly and knowledgeable, and keep the customer informed in clear and understandable terms. They provide a consistently excellent experien They are friendly and knowledgeable, and keep the customer informed in clear and understandable terms. They provide a consistently excellent experience every time. More

Fast professional service, at a great price! Will be back Car was left clean and communication was excellent Will be back Car was left clean and communication was excellent More

Theo and Savian were easy to work with and worked hard to get us to a deal. get us to a deal. More

Liliana is fantastic ! !! We bought our used Jetta with you and she has always been great !! We bought our used Jetta with you and she has always been great More

Excellent dealership. Lucas and Ian made the whole process pleasant. They answered all my questions patiently. They helped me each step of the way in getting my VW Passat Lucas and Ian made the whole process pleasant. They answered all my questions patiently. They helped me each step of the way in getting my VW Passat home. More

I give a big shout out to the Service manager and her team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendere team for their proficiency in regards to fixing my Tiguan 2021, which was giving me hard time. Thanks so very much for your patience and help rendered to me during my frustrating moments with that car. I confirm, the problem was solved. More

Always a great experience quick service. I wouldnt bring my car anywhere else! Thank you! I wouldnt bring my car anywhere else! Thank you! More

Everything was great including my intake time upon arrival, additional work at last minute, and overall wait time was just ok. Only problem was the technician that worked on my car changed so many set arrival, additional work at last minute, and overall wait time was just ok. Only problem was the technician that worked on my car changed so many settings on my car that it took me a long time to change them back: the height and distance of my steering wheel column, my driver's seat, and a lot of my display settings!!! I didn't appreciate that part at all. But rest of service was fine More

They never communicated with me via text or phone regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visi regarding the status of my repairs. My car ended up needing a replacement part, which I was never told about and would have had to make a return visit to install had my car not been kept overnight because I did not know it was ready to be picked up. Communication needs to improve. More