Gervais Volkswagen - Service Center

Lilliana is the best! Always takes care of me and gets my car done for when i need it. Always takes care of me and gets my car done for when i need it. More

Working with Kevin Dunn was excellent, he made working with him and making a deal quick, easy and flawless. Thank you! with him and making a deal quick, easy and flawless. Thank you! More

Work was done fine, but they scraped rear corner bumper of my suv and never bothered to notify me. I am sure it was scraped during service in their very tight space. Since the vehicle was parked face out, of my suv and never bothered to notify me. I am sure it was scraped during service in their very tight space. Since the vehicle was parked face out, I did not notice it during pickup. I noticed once I got home and they closed at 5 pm. Very unprofessional of them. Not sure if I ever will come back service there. There are other more caring vw dealership out there. More

Did not install my mudflaps correctly. 1 screw per mud flap. Didn't clean well. 1 screw per mud flap. Didn't clean well. More

I've had several visit's ,for the three Passat's. Each and every time I was met with a cordial and friendly attitude. ' Each and every time I was met with a cordial and friendly attitude. ' More

Prompt friendly service, above and beyond the norm. .I would deal with and recommend them to anyone looking for quality and honesty .I would deal with and recommend them to anyone looking for quality and honesty More

Everyone is very friendly sometimes the wait time can a little long for an oil change and tire rotation back service as the car was brand new little long for an oil change and tire rotation back service as the car was brand new More

Service is always fast and done correctly. I wish they were open Saturday but othert than that, no complaints I wish they were open Saturday but othert than that, no complaints More

They took me in right at my appointment time and communicated every step of that so there were no surprises at the end of my visit. Waiting area was ver clean and staff was very friendly. communicated every step of that so there were no surprises at the end of my visit. Waiting area was ver clean and staff was very friendly. More

Work was done in a timely manner and well done. Dealing with the employees was professional Dealing with the employees was professional More