Gervais Volkswagen - Service Center

The staff is always professional and kind. I love it there. The staff makes sure that they keep you informed about everything they are doing to the car. They were straightforward and did not t I love it there. The staff makes sure that they keep you informed about everything they are doing to the car. They were straightforward and did not try to sell additional services, They did a wonderful job! More

Great customer service as well as easy approval process over email. Service rep was great to deal with. over email. Service rep was great to deal with. More

Everybody that helped me there was super nice and made this process super easy I'm a huge car fan and left to modify cars also and everyone there appreciated that this process super easy I'm a huge car fan and left to modify cars also and everyone there appreciated that More

i asked for tire rotation and paid the service and just found out from my wife who drives this car that tires were not rotated,i live a 35 minutes from dealer and this is an inconveneince found out from my wife who drives this car that tires were not rotated,i live a 35 minutes from dealer and this is an inconveneince More

Excellent experience at Gervais VW. Everything from scheduling, to drop off, to pickup was seamless. Everything from scheduling, to drop off, to pickup was seamless. More

Keith James did a very thorough service, and software update on my 2024 vw atlas. update on my 2024 vw atlas. More

The building is too small. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. More

Everything went very smoothly and everyone was very knowledgeable, clean environment, very quick service and I received my car quicker than expected knowledgeable, clean environment, very quick service and I received my car quicker than expected More

Very pleasant dealing with the guys in the office. And thanks to the shop guy who fix my license plate for me! And thanks to the shop guy who fix my license plate for me! More

The staff and team from the front desk to the service techs are always very friendly and helpful. techs are always very friendly and helpful. More