244 Reviews of Gervais Volkswagen - Service Center
The VW service department goes above and beyond to keep their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and r their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and respectful no matter the issue. Lilliana is truly an asset to your dealership. More
Thank you for everything. Another purchase with great people and great service. I will come back! Another purchase with great people and great service. I will come back! More
Gervais VW’s service department is always friendly, welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great service for a fair price! More
Always good service. Updated as needed throughout the day while they are working on the vehicle. Which is appreciated Updated as needed throughout the day while they are working on the vehicle. Which is appreciated More
Quickly diagnosed the issue and helped me learn how to prevent it in the future prevent it in the future More
Excellent customer service and pleasant experience. Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into Nick was amazing with communication and explanation as well as encouraging support for future needs. I was very impressed with everyone I came into contact with between service and parts. More
That good service great I like it anyway close to my house good service thank house good service thank More
Savian was absolutely delightful to work with. He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is He was professional, personable, knowledgeable, and enjoyable to do this deal with. All my questions were answered and the numbers were fair. This is my first VW since a Bug I owned back in the 1980’s, so I’m looking forward to a new ownership experience. If the vehicle is as good as the sales experience, I’ll be back in 3 years when my lease is up. Danny was great as well. He knew his products but wasn’t too pushy. I’ve dealt with finance people who have killed deals because they pushed too hard. I was glad Danny was respectful and read my cues accurately. Together, Savian and Danny made an awesome team. Thanks guys!💕 More