Gervais Volkswagen - Service Center

This my favorite VW dealership in New England. I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business and it is common to see the owners walking around, greeting customers and even showing cars themselves. Liliana in service is very knowledgeable and professional. I am a long-standing happy customer and highly recommend Gervais. More

Accommodating appointment process, timely completion of work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be back for future service. More

Courteous, professional and knowledgeable service. I have always found Gervais VW very accommodating and thorough. I have always found Gervais VW very accommodating and thorough. More

Always excellent service at Gervais! I’ve been buying cars here for over 30 years and the service is top notch. I’ve been buying cars here for over 30 years and the service is top notch. More

Very helpful and friendly service team, clean and comfortable waiting area, and easy to make an appointment for services. comfortable waiting area, and easy to make an appointment for services. More

They were very accurate about the expected cost and time the job was expected to take. the job was expected to take. More

Liana and Keith are the best! Keith talked through everything I needed now and what I will need in the near future. Liana was so nice and informative! Keith talked through everything I needed now and what I will need in the near future. Liana was so nice and informative! More

Always nice & helpful. Liliana is always willing to go out her way to help me! Liliana is always willing to go out her way to help me! More

Professional and liliana went above and beyond for us. Very pleased with our first visit. You have a repeat customer Very pleased with our first visit. You have a repeat customer More

She was courteous , very informative And knowledge about my car Competent as a service writer about my car Competent as a service writer More