Gervais Volkswagen - Service Center

Outstanding Staff and Service Ralph, Michael and their team are true professionals. They are thorough and detail oriented. They went above and beyond to solve my problems. I was th Ralph, Michael and their team are true professionals. They are thorough and detail oriented. They went above and beyond to solve my problems. I was thrilled with the ease of the process! More

50000 Service Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days late Good People. Very Friendly. Exceptional Customer Service. Always call after the service to check and make sure everything was ok a couple of days later. While I would prefer not to have to take the car in for Service. The times I do take it in Bill and the other people in the Service Dept are very nice, knowledgeable and courteous. They are very informative as to what is happening with the car and what types of service it needs. More

Great Customer Service I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people a I have always found Gervais to provide quick, efficient, and quality service at competitive rates. Appointments are easy to schedule and the people at Gervais are always friendly and communicative. More

Quick service I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon I do thank Bill for the fast turnaround. I came in unannounced for some adblue and was quickly taken care of. Thanks, Bill See ya soon More

Friendly In and out services were friendly and got a free wash. They said 1-1-1/2 hour they where rite. No pressure what’s so ever In and out services were friendly and got a free wash. They said 1-1-1/2 hour they where rite. No pressure what’s so ever More

Helped me out of a jam. Helped out of a jam Car was leaking coolant and was astounded to learn that the water pump had failed. This is the 4th water pump in this car, i Helped out of a jam Car was leaking coolant and was astounded to learn that the water pump had failed. This is the 4th water pump in this car, including the original. Naturally, this had nothing to do with your service group. I thought the service was good and the car ran perfectly after I picked it up Many thanks to Bill and the service tech who did the actual repairs More

Great staff Man who helped me was friendly and informative. Building was under construction but still looked very clean and nice. Free coffee is always a plus! Man who helped me was friendly and informative. Building was under construction but still looked very clean and nice. Free coffee is always a plus! More

Work done as required or The service manager explained exactly what was needed. The work was done at the price quoted. The car is riding much better after the work was done The service manager explained exactly what was needed. The work was done at the price quoted. The car is riding much better after the work was done m More

Service was excellent. Bill was very helpful . I would recommend this dealership to all who want excellent service, my car was done on time and all work was was excellent. Bill was very helpful . I would recommend this dealership to all who want excellent service, my car was done on time and all work was done properly More

Outstanding service Gervais VW provided the most courteous, knowledgeable and professional service one could ask for. I highly recommend Gervais VW for all your future a Gervais VW provided the most courteous, knowledgeable and professional service one could ask for. I highly recommend Gervais VW for all your future automotive needs. More