Gervais Volkswagen - Service Center

The salesman seemed very knowledgeable in the car I wanted to buy. He was able to negotiate a better price and answered all my questions. wanted to buy. He was able to negotiate a better price and answered all my questions. More

Keith James (technician) and team handled my warranty service, and recall in a timely manner. service, and recall in a timely manner. More

I’ve always had great luck and great service at herbals in Lowell. Highly recommend the dealership in Lowell. Highly recommend the dealership More

My service rep was amazing. He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I ca He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I came back for my inspection sticker and got me right in. Their waiting room was small and nothing special but it is what it is. More

Very professional and quick action was taken, friendly and well responsive for urgent actions as needed to be. and well responsive for urgent actions as needed to be. More

I am very disappointed with this dealer. I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not h I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not honor agreements, and I do not recommend this dealer. More

Gervais Volkswagen of Lowell provides amazing service and get your service done in a timely manner. I love a staff that can appreciate my time. The employees at the service department go above and beyond! get your service done in a timely manner. I love a staff that can appreciate my time. The employees at the service department go above and beyond! More

They worked hard with the Vehicle Maintenance company to return my car as quickly as possible. return my car as quickly as possible. More

Amazing customer service and attention to detail. Employees were respectful and helpful. Will recommend to friends and family. Employees were respectful and helpful. Will recommend to friends and family. More

The service was wonderful in every way. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. All work was completed in a short amount of time and I was kept in informed about the progress of the work being done throughout the process. More