Gervais Volkswagen - Service Center

Every question that I fired at Liliana she had an answer for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. More

Liliana is a wonderful and positive young lady and She provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. More

Fast, excellent service! Very easy to book an appointment. Work was done quickly and very well. Very easy to book an appointment. Work was done quickly and very well. More

Great small dealer with great service. Lilliana is awesome to work with and has a great team! Always fixed right! Lilliana is awesome to work with and has a great team! Always fixed right! More

Provided updates throught the process and was able to get a loaner car while waiting for parts. Would recommend! a loaner car while waiting for parts. Would recommend! More

Great experience at Gervais! Every question was answered and every concern taken care of. Liliana’s knowledge of exceptional. Would recommend to anyone looking for service! Every question was answered and every concern taken care of. Liliana’s knowledge of exceptional. Would recommend to anyone looking for service! More

Liliana is the best service writer! Very easy and professional to work with. Highly recommend going to see her with all your car issues! 10/10 Very easy and professional to work with. Highly recommend going to see her with all your car issues! 10/10 More

I brought my VW beetle in for service and told them to pay attention to its cleanliness. I received my VW convertible back with a discolored drivers seat. They must has spilled oil on it and tried to cl pay attention to its cleanliness. I received my VW convertible back with a discolored drivers seat. They must has spilled oil on it and tried to clean it with a degreasing agent. Upsets me every time a look at it. The service rep told me that they cover the steering wheel and seat prior to service. Yet, as I watched this person with dirty and greasy clothes climb into my vehicle, that was not the case. After looking at the service bay, (dirty and congested) I told the service rep to cancel my service, but she said they have already started working on it. Even today, as I look at my previous pristine condition 2009 VW Convertible Beetle, (Purchased at Gervais VW), I am very upset at the damage done and their denying any thing like that happened. More

Friendly I did not choose this dealership, The VW dealership I always went to sold out the VW business to this one. I have been happier with this dealership an I did not choose this dealership, The VW dealership I always went to sold out the VW business to this one. I have been happier with this dealership and am happy for the chance to do business with them. Thank you Gervais for buying VW. More