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Gervais Volkswagen - Service Center

Lowell , MA

4.6
203 Reviews

203 Reviews of Gervais Volkswagen - Service Center

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June 11, 2022

Courteous, professional and knowledgeable service. I have always found Gervais VW very accommodating and thorough. More

by kealwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Always excellent service at Gervais! I’ve been buying cars here for over 30 years and the service is top notch. More

by FSAGENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Very helpful and friendly service team, clean and comfortable waiting area, and easy to make an appointment for services. More

by ngriffin115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

They were very accurate about the expected cost and time the job was expected to take. More

by kptobin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Always nice & helpful. Liliana is always willing to go out her way to help me! More

by dms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
May 27, 2022

Liana and Keith are the best! Keith talked through everything I needed now and what I will need in the near future. Liana was so nice and informative! More

by loraheriksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith James
May 26, 2022

Professional and liliana went above and beyond for us. Very pleased with our first visit. You have a repeat customer More

by Rickwhitney1793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

She was courteous , very informative And knowledge about my car Competent as a service writer More

by Beverly 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Another great experience at Gervais VW! ! Always great service and customer focus, looking forward to my next visit. More

by rdullea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Liliana is always courteous and helpful. She checked me in quickly and kept me updated on my service. She always explains everything well. More

by ajdearborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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