Gervais Volkswagen - Service Center

Friendly, efficient service. Job done in less time than told!! First time customer, will definitely return. Job done in less time than told!! First time customer, will definitely return. More

service is very good. Liliana competent and friendly. waiting time acceptable. Cost high, but not surprising. Liliana competent and friendly. waiting time acceptable. Cost high, but not surprising. More

I won’t take my Tiguan to any other VW dealership. The service staff is kind and knowledgeable. The dealership itself is nice and clean with refreshments for customers. Highly recommended The service staff is kind and knowledgeable. The dealership itself is nice and clean with refreshments for customers. Highly recommended More

It’s near my work and staff is great they always accommodate me and fixed one part that was covered under warranty without charging me for labor. I am a very happy customer accommodate me and fixed one part that was covered under warranty without charging me for labor. I am a very happy customer More

had a service scheduled and they were short staffed. They gave me a loaner at no cost as it was going to take longer than expected. Even given that it came in under the estimate. I cannot say enough They gave me a loaner at no cost as it was going to take longer than expected. Even given that it came in under the estimate. I cannot say enough good things about the service department. I would highly recommend Gervais. More

The work I needed to be done was done on the same day before the close of business. It was expensive but done right and quickly. I would recommend to any VW owner and would go back with future needs. before the close of business. It was expensive but done right and quickly. I would recommend to any VW owner and would go back with future needs. More

Great service really nice young lady at the front desk at service verry VW knowledgeable. service verry VW knowledgeable. More

I have been very happy and comfortable for all the services of my car in this dealership. services of my car in this dealership. More

This my favorite VW dealership in New England. I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business I live near several other VW dealerships and drive to Lowell to have our vehicles exclusively serviced at Gervais. They are a family-owned business and it is common to see the owners walking around, greeting customers and even showing cars themselves. Liliana in service is very knowledgeable and professional. I am a long-standing happy customer and highly recommend Gervais. More

Accommodating appointment process, timely completion of work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be work, and complimentary wash and vacuum! Liliana is so nice to deal with, and very thorough explaining the service completed. Will definitely be back for future service. More