Gervais Volkswagen - Service Center

Was scheduled for new tires and alignment-was notified literally ten minutes before the actual appt time tires would not be delivered there at scheduled time. Spouse had taken the car in and i received t literally ten minutes before the actual appt time tires would not be delivered there at scheduled time. Spouse had taken the car in and i received the call as he was pulling onto the site. Appt was scheduled for 1pm, he did not leave until after 5pm. Specifically informed service center he would be waiting for my vehicle More

The service didn’t go perfect but when I came back they were sure to make it right. were sure to make it right. More

The service manager was very knowledgeable about the noise problem I was having with my car, she explained to me it was the wheel bearing making the noise. Upon further inspection it was noted that my noise problem I was having with my car, she explained to me it was the wheel bearing making the noise. Upon further inspection it was noted that my control arm needed to be replaced also. The parts were replaced and the car was road tested, washed and vacuumed before I picked it up. More

Jason was a pleasure to work with. Would recommend to friends and family. Highly recommend! Would recommend to friends and family. Highly recommend! More

Pleasant environment. Nice amenities, The service manager was polite and helpful. Service done on time. I am a repeat customer. Nice amenities, The service manager was polite and helpful. Service done on time. I am a repeat customer. More

I purchased my Atlas new from Gervais. The sales process was painless. The car was delivered spotless. And since then, the service has been great. Just be sure to make an appointment (eith The sales process was painless. The car was delivered spotless. And since then, the service has been great. Just be sure to make an appointment (either online or by phone) for service so you won't have to wait. More

went for an oil change and to fix my phone so I could use hands free. service was great waiting area nice and very efficient. hands free. service was great waiting area nice and very efficient. More

Always wonderful service, and convenient for me to get to. Thank you for everything. Maria to. Thank you for everything. Maria More

The staff is always very friendly and the work done is excellent and usually completed on time. excellent and usually completed on time. More

The service department is super helpful. If something’s wrong, they will bring it up and advise on how to handle it If something’s wrong, they will bring it up and advise on how to handle it More