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Gervais Volkswagen - Service Center

Lowell , MA

4.6
203 Reviews

203 Reviews of Gervais Volkswagen - Service Center

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March 15, 2023

The dealership staff was kind and clear with my repairs and cost. They were able to service my car same day which was very convenient. More

by KRISTYCOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Excellent customer service! Took care of my vehicle service very quickly. Will return for all my service needs. More

by Glalcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Great dealership wonderful staff and amazing vehicles. I would definitely recommend this dealership to others More

by juliabthompson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

I absolutely love Gervais! They treat you like family and make you feel so welcomed! More

by AYanexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Excellent service received and everyone I spoke with was great. Warranty service and loaner provided and everything happened on or ahead of schedule More

by farmosa108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Gervais is a solutions oriented dealership/service center. They give good recommendations and schedule service appointments in timely fashion More

by EJUA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Keith
February 15, 2023

Liliana rolled out the red carpet for my family and I. One of the best experiences I've ever had at a new car service department. Thanks again for all your help. More

by chris@highlinemotorgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

Great service! The work is reliable and quick, with great communication from staff. Definitely recommend! More

by VW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Rep was fantastic , communicated well , had a great experience would recommend , like my car . Thank you More

by ERICBEVILACQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
January 18, 2023

Lilianna was great to work with. Nice folks, informative and helpful. I Would recommend Gervais VW. AutoFair VW in Nashua ( Merrimack NH) had fleeced me and conned me out of lots o More

by samkatz1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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