Gervais Volkswagen - Service Center

Your maintenance operation hours really need to change. It is a huge inconvenience to take Time out of work to make it for routine service. Being that you are the only Volkswagen dealership around outside It is a huge inconvenience to take Time out of work to make it for routine service. Being that you are the only Volkswagen dealership around outside of Boston. I recommend being open past 5 and open on Saturdays. Take off Monday & Tuesday. More

Best customer service experience ! It’s hard to feel comfortable in a dealership but Liliana makes sure to provide a comfortable and excellent environment It’s hard to feel comfortable in a dealership but Liliana makes sure to provide a comfortable and excellent environment More

Always pleased with the work done by Gervais VW and the speed at which it is completed. speed at which it is completed. More

Easy to work with, knowledgeable, and fast. Cookouts on Fridays. Guaranteed to get you more customers. Cookouts on Fridays. Guaranteed to get you more customers. More

They were helpful with diagnostic and some sales for a new car They all were very honest and answered all questions new car They all were very honest and answered all questions More

My oil light had gone off, so I came in to check for a leak and to top off the oil. No leak was found. Two weeks later, the light came back on. I went to Minuteman VW and it was determined that the oil ca leak and to top off the oil. No leak was found. Two weeks later, the light came back on. I went to Minuteman VW and it was determined that the oil cap had not been closed properly, and oil had erupted out all over my engine and such. Had I completed this survey prior, I would have had rave reviews, but unfortunately, this is no longer the case. More

Good service and excellent customer service ,very happy with the service,and timely service,will go back for sure with the service,and timely service,will go back for sure More

The process was so easy, service was great. Kevin was wonderful to work with. I picked a car off the lot and everything was quick and seamless. Kevin was wonderful to work with. I picked a car off the lot and everything was quick and seamless. More

I was very happy with my service. It was completed in the time frame I was given and the customer served was fantastic. It was completed in the time frame I was given and the customer served was fantastic. More

Friendly staff. I appreciated the rides to work while working on my car.thank you I appreciated the rides to work while working on my car.thank you More