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Gervais Volkswagen - Service Center

Lowell , MA

4.5
238 Reviews

238 Reviews of Gervais Volkswagen - Service Center

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April 03, 2025

The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car! More

by dodgejack9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Asaridis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Sales was great to deal with thanks Kevin and the sales manager I would recommend them More

by countrylock
Recommend Dealer
Yes
Employees Worked With
Kevin Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I have been going to Gervais VW for over 5 years. The service has been great, they don’t push for unnecessary service and point out what is required or recommended. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

The salesman seemed very knowledgeable in the car I wanted to buy. He was able to negotiate a better price and answered all my questions. More

by creativartist
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savian Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Keith James (technician) and team handled my warranty service, and recall in a timely manner. More

by rick@autoengineering.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith James
March 12, 2025

I’ve always had great luck and great service at herbals in Lowell. Highly recommend the dealership More

by entree_tomato.0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

My service rep was amazing. He kept me informed throughout the process and when they were running behind, he took some money off my total bill. He even remembered me when I ca More

by Beany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
February 28, 2025

Very professional and quick action was taken, friendly and well responsive for urgent actions as needed to be. More

by abdoukassem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas from service
February 26, 2025

I am very disappointed with this dealer. I signed a contract to lease a car and paid the monthly deposit by check. However, when I went to pick up the car, he raised the price. He does not h More

by v_bandaru@hotmail.com
Recommend Dealer
No
Employees Worked With
Kevin Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Gervais Volkswagen of Lowell provides amazing service and get your service done in a timely manner. I love a staff that can appreciate my time. The employees at the service department go above and beyond! More

by AYanexa
Recommend Dealer
Yes
Employees Worked With
Liliana Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perez, Mel
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