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Gervais Volkswagen
Lowell , MA
405 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 405 reviews
August 15, 2024
Tony and team did a wonderful job finding me the perfect vehicle and financing for my needs. vehicle and financing for my needs. More
by akmcleaningservices
Verified CustomerEmployees Worked With
August 15, 2024
I would recommend this dealer to anyone looking for a new car, they made the process very straight forward and transparent when buying a new car can typically be frustrating. car, they made the process very straight forward and transparent when buying a new car can typically be frustrating. More
by Vmo
August 12, 2024
i asked for tire rotation and paid the service and just found out from my wife who drives this car that tires were not rotated,i live a 35 minutes from dealer and this is an inconveneince found out from my wife who drives this car that tires were not rotated,i live a 35 minutes from dealer and this is an inconveneince More
by dboucher2
August 12, 2024
Savian was straight forward and honest throughout the entire process. He listened to what I was looking for and did an excellent job not pushing but trying to find me the best solution. Highly recommend! entire process. He listened to what I was looking for and did an excellent job not pushing but trying to find me the best solution. Highly recommend! More
by Carmichael
August 08, 2024
Excellent experience at Gervais VW. Everything from scheduling, to drop off, to pickup was seamless. Everything from scheduling, to drop off, to pickup was seamless. More
by amyhegerrdh
August 07, 2024
Danny was a dream to work with. He was knowledgeable, patient, and really helped me make a decision I was comfortable with. I will be recommending him and Gervais to anyone I know t He was knowledgeable, patient, and really helped me make a decision I was comfortable with. I will be recommending him and Gervais to anyone I know that is car shopping! More
by Christina Stringer
Employees Worked With
August 05, 2024
Keith James did a very thorough service, and software update on my 2024 vw atlas. update on my 2024 vw atlas. More
by rick@autoengineering.com
August 03, 2024
The building is too small. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. More
by MusicDrivin
July 30, 2024
Everything went very smoothly and everyone was very knowledgeable, clean environment, very quick service and I received my car quicker than expected knowledgeable, clean environment, very quick service and I received my car quicker than expected More
by jmrob69
July 26, 2024
Danny made buying the car a breeze. The only dealer in Mass/ NH that valued my time and gave me a no xx offer, no stress haggling back and forth or pressured sales strategy. Danny was p The only dealer in Mass/ NH that valued my time and gave me a no xx offer, no stress haggling back and forth or pressured sales strategy. Danny was pleasant to work with, let us bring our dog during the deal finalizing, and when state wide there was an outage for MA vehicle registration, Danny went out of his way to make sure our experience was top notch. He offered me a loaner so i could drive home (wife left me alone at the dealer and i live an hour away) and Danny drove our new car to our home on a friday night to swap back with the loaner. 10/10 would recommend to any friends and family. More
by Tim
