Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 389 reviews
August 05, 2024
Keith James did a very thorough service, and software update on my 2024 vw atlas. update on my 2024 vw atlas. More
by rick@autoengineering.com
Verified Customer
August 03, 2024
The building is too small. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. More
by MusicDrivin
July 30, 2024
Everything went very smoothly and everyone was very knowledgeable, clean environment, very quick service and I received my car quicker than expected knowledgeable, clean environment, very quick service and I received my car quicker than expected More
by jmrob69
July 26, 2024
Danny made buying the car a breeze. The only dealer in Mass/ NH that valued my time and gave me a no xx offer, no stress haggling back and forth or pressured sales strategy. Danny was p The only dealer in Mass/ NH that valued my time and gave me a no xx offer, no stress haggling back and forth or pressured sales strategy. Danny was pleasant to work with, let us bring our dog during the deal finalizing, and when state wide there was an outage for MA vehicle registration, Danny went out of his way to make sure our experience was top notch. He offered me a loaner so i could drive home (wife left me alone at the dealer and i live an hour away) and Danny drove our new car to our home on a friday night to swap back with the loaner. 10/10 would recommend to any friends and family. More
by Tim
July 20, 2024
Danny is a knowledgeable, thoughtful, and fair salesman. He was able to get us the car we wanted quickly and throughly showed us the features. The dealership also had a great selection on the lot and was cl He was able to get us the car we wanted quickly and throughly showed us the features. The dealership also had a great selection on the lot and was clean More
by Mbreen24
June 29, 2024
Savian made it such an easy process to get my new car! ! 10/10 service ! 10/10 service More
by lexipalmisano77
Employees Worked With
June 29, 2024
I don’t remember who Thomas was so I didn’t write him. Savion was very good, professional, patient and and knowledgeable with the products Savion was very good, professional, patient and and knowledgeable with the products More
by rpoconnorcpa
Employees Worked With
June 28, 2024
Danny and everyone at Gervais were amazing! I was impressed with how quick and easy the sale went. I highly recommend Gervais VW to anyone shopping for a new vehicle. I was impressed with how quick and easy the sale went. I highly recommend Gervais VW to anyone shopping for a new vehicle. More
by Amandalago327
June 27, 2024
Danny and Theo did exactly what they said they would do to get us the best deal. We brought in other quotes and they beat them considerably. The experience was also really pleasant! to get us the best deal. We brought in other quotes and they beat them considerably. The experience was also really pleasant! More
by felicialynne04
June 24, 2024
Danny made the process super easy - great customer service and super efficient. I'd definitely return for a future purchase! service and super efficient. I'd definitely return for a future purchase! More
by amandaplomax
