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Gervais Volkswagen
Lowell , MA
403 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 403 reviews
September 20, 2024
Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great c The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great customer service. More
by charl
Verified Customer
September 16, 2024
I was treated with respect. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. More
by liznewton107
Employees Worked With
I do not remember the names of the two service personnel that helped me
September 13, 2024
Savian and the whole team were great to work with. Would 100% work with them again. Would 100% work with them again. More
by acarruthers1110
September 13, 2024
Excellent service! ! Kevin was attentive and very personable. One of the best salesmen I have ever worked with. ! Kevin was attentive and very personable. One of the best salesmen I have ever worked with. More
by tulip5980
September 10, 2024
Amazing service as always. We will tell family and friends about the great service. We will be back there We will tell family and friends about the great service. We will be back there More
by savmelinda
Employees Worked With
September 09, 2024
Done when they said it would be! In & out by 9:30 am !!! Good, Good In & out by 9:30 am !!! Good, Good More
by LINKY1950
September 07, 2024
Had a great experience and really appreciate helping us find the model we wanted. Thank you. find the model we wanted. Thank you. More
by emaskwa
September 03, 2024
Kevin was a great partner in getting to the right decision. They understood what I wanted and tried to meet where I was decision. They understood what I wanted and tried to meet where I was More
by maa2lparte
September 03, 2024
Service was booked online for 20,000 miles found out that is no longer covered so they did the 30,000 mile check up. It was quick and easy is no longer covered so they did the 30,000 mile check up. It was quick and easy More
by misserikasouza
Employees Worked With
