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Gervais Volkswagen
Lowell , MA
402 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 402 reviews
October 11, 2024
Kevin was great. He made the process of leasing a new car very easy and stress free. He made the process of leasing a new car very easy and stress free. More
by laurendmain
Verified Customer
October 10, 2024
Absolutely amazing customer service by knowledgeable staff! Would recommend this dealership to anyone who is needing service for their vehicle. staff! Would recommend this dealership to anyone who is needing service for their vehicle. More
by sara.a.moore11
Employees Worked With
October 06, 2024
The entire team was easy to work with, empathetic about the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overal the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overall an excellent experience! More
by lledney
Employees Worked With
Nick helped us in service
October 04, 2024
Danny did an exceptional job explaining the features and options of the VW Taos to me and my daughter. No pressure sales whatsoever, great guy, high personable. Would buy another car from him the future. options of the VW Taos to me and my daughter. No pressure sales whatsoever, great guy, high personable. Would buy another car from him the future. More
by devin arnold
Employees Worked With
October 04, 2024
Great customer service by all at dealership but the problem with car still exist need to go back problem with car still exist need to go back More
by izzyt292
Employees Worked With
Other Employees :
Ian Thomas
September 24, 2024
Service was very organized, promptly serviced my vehicle, communication was great and they handled my car quickly communication was great and they handled my car quickly More
by Logan
Employees Worked With
September 24, 2024
Work was done quickly and into our complete satisfaction. The only issue I have is that there was no one on one communication everything was done via text or email. The only issue I have is that there was no one on one communication everything was done via text or email. More
by shauneh
Employees Worked With
September 20, 2024
Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great c The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great customer service. More
by charl
