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Gervais Volkswagen
Lowell , MA
399 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 399 reviews
October 24, 2024
Service was good. The car was fixed and drives well again. Job was well done. The car was fixed and drives well again. Job was well done. More
by mbpinto1234
Verified CustomerEmployees Worked With
October 20, 2024
Very courteous and professional service staff. The work was done as quoted. I am very happy with Gervais VW. Thank you. The work was done as quoted. I am very happy with Gervais VW. Thank you. More
by Narayanc
Employees Worked With
October 15, 2024
I had a great experience at Gervais when buying my new Volkswagon Tiguan. Savian & Ian were helpful throughout the entire process & made a usually stressful experience enjoyable. Volkswagon Tiguan. Savian & Ian were helpful throughout the entire process & made a usually stressful experience enjoyable. More
by shannonmaguire0304
October 14, 2024
Good Customer service by Kevin Dunn. Open for negotiation and work towards customer satisfaction and needs. Open for negotiation and work towards customer satisfaction and needs. More
by jaga Thimmegowda
Employees Worked With
October 13, 2024
This dealership was easy to deal with got all paperwork ready prepped the car while I was on my way to pick it up had everything ready was a breeze got an excellent price on car all was excellent. ready prepped the car while I was on my way to pick it up had everything ready was a breeze got an excellent price on car all was excellent. More
by davidgillespie68
Employees Worked With
Other Employees :
Ian Thomas
October 13, 2024
Danny was accommodating and professional. I would highly recommend working with him. He took the time to explain all of the vehicle options and genuinely helped make buying a car an enjoyable I would highly recommend working with him. He took the time to explain all of the vehicle options and genuinely helped make buying a car an enjoyable experience. More
by EQMCCARTHY
Employees Worked With
October 12, 2024
The service left something to be desired, in addition to the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the car was very dirty More
by miguelrosa
Employees Worked With
I don't remember the person's name.
October 11, 2024
Kevin was great. He made the process of leasing a new car very easy and stress free. He made the process of leasing a new car very easy and stress free. More
by laurendmain
October 10, 2024
Absolutely amazing customer service by knowledgeable staff! Would recommend this dealership to anyone who is needing service for their vehicle. staff! Would recommend this dealership to anyone who is needing service for their vehicle. More
by sara.a.moore11
Employees Worked With
October 06, 2024
The entire team was easy to work with, empathetic about the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overal the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed 😍 Overall an excellent experience! More
by lledney
Employees Worked With
Nick helped us in service
