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Gervais Volkswagen
Lowell , MA
387 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
Verified Customer
September 24, 2024
Service was very organized, promptly serviced my vehicle, communication was great and they handled my car quickly communication was great and they handled my car quickly More
by Logan
Employees Worked With
September 24, 2024
Work was done quickly and into our complete satisfaction. The only issue I have is that there was no one on one communication everything was done via text or email. The only issue I have is that there was no one on one communication everything was done via text or email. More
by shauneh
Employees Worked With
September 20, 2024
Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great c The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great customer service. More
by charl
September 16, 2024
I was treated with respect. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. More
by liznewton107
Employees Worked With
I do not remember the names of the two service personnel that helped me
September 13, 2024
Excellent service! ! Kevin was attentive and very personable. One of the best salesmen I have ever worked with. ! Kevin was attentive and very personable. One of the best salesmen I have ever worked with. More
by tulip5980
September 13, 2024
Savian and the whole team were great to work with. Would 100% work with them again. Would 100% work with them again. More
by acarruthers1110
September 10, 2024
Amazing service as always. We will tell family and friends about the great service. We will be back there We will tell family and friends about the great service. We will be back there More
by savmelinda
Employees Worked With
