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Gervais Volkswagen
Lowell , MA
388 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 388 reviews
May 23, 2022
I’m always explained everything that needs to be done with my cat. I never feel like I’m rushed. I feel comfortable asking questions even if they’re dumb questions. with my cat. I never feel like I’m rushed. I feel comfortable asking questions even if they’re dumb questions. More
by Cheftanyanicole
May 21, 2022
The entire purchase was so easy. I found the car online, applied for the financing and went to the dealership the next day to finalize and test drive. I picked up the car the next da I found the car online, applied for the financing and went to the dealership the next day to finalize and test drive. I picked up the car the next day. Danny was great to deal with and all the people at Gervais we so nice and accommodating. Couldn’t have asked for a better experience. I will definitely be returning for service and any additional vehicle purchases!! More
by cccookhr
May 21, 2022
Quick, helpful. ..I did this purchase over the phone and Kevin was excellent! The communication was superb! ..I did this purchase over the phone and Kevin was excellent! The communication was superb! More
by sariah
May 21, 2022
Kevin was fantastic to work with and got my credit challenged son approved in no time. We are really grateful for Gervais and it shows there’s still some people with integrity in this business. challenged son approved in no time. We are really grateful for Gervais and it shows there’s still some people with integrity in this business. More
by VDubbManiac
Employees Worked With
May 20, 2022
Every question that I fired at Liliana she had an answer for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. More
by Mr. Mastopholies
Employees Worked With
May 19, 2022
Liliana is a wonderful and positive young lady and She provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. More
by Bela26@hotmail.com
Employees Worked With
May 19, 2022
It's always a pleasure working with the team at Gervais Volkswagen. They make the painful parts of vehicle ownership quick and pain free. Jason is always very friendly, and goes above and beyond to accommo Volkswagen. They make the painful parts of vehicle ownership quick and pain free. Jason is always very friendly, and goes above and beyond to accommodate. Working with the service manager, liliana is always a pleasure. She's knowledgeable, and thorough. Always making sure you know what services are needed and when, and keeping you updated when services are being preformed. My experience with the Gervais team so far has been perfect. More
by Matt R
May 19, 2022
Fast, excellent service! Very easy to book an appointment. Work was done quickly and very well. Very easy to book an appointment. Work was done quickly and very well. More
by S H
Employees Worked With
