Gervais Volkswagen
Lowell , MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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The entire purchase was so easy. I found the car online, applied for the financing and went to the dealership the next day to finalize and test drive. I picked up the car the next da I found the car online, applied for the financing and went to the dealership the next day to finalize and test drive. I picked up the car the next day. Danny was great to deal with and all the people at Gervais we so nice and accommodating. Couldn’t have asked for a better experience. I will definitely be returning for service and any additional vehicle purchases!! More
Quick, helpful. ..I did this purchase over the phone and Kevin was excellent! The communication was superb! ..I did this purchase over the phone and Kevin was excellent! The communication was superb! More
Kevin was fantastic to work with and got my credit challenged son approved in no time. We are really grateful for Gervais and it shows there’s still some people with integrity in this business. challenged son approved in no time. We are really grateful for Gervais and it shows there’s still some people with integrity in this business. More
Every question that I fired at Liliana she had an answer for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. for right away. She is very knowledgeable and super nice. I would highly recommend this dealership to friends and family. More
Liliana is a wonderful and positive young lady and She provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. provides excellent customer service. She’s always pleasant and very polite. She also has a lot of knowledge and makes the customer feel at ease. More
It's always a pleasure working with the team at Gervais Volkswagen. They make the painful parts of vehicle ownership quick and pain free. Jason is always very friendly, and goes above and beyond to accommo Volkswagen. They make the painful parts of vehicle ownership quick and pain free. Jason is always very friendly, and goes above and beyond to accommodate. Working with the service manager, liliana is always a pleasure. She's knowledgeable, and thorough. Always making sure you know what services are needed and when, and keeping you updated when services are being preformed. My experience with the Gervais team so far has been perfect. More
Fast, excellent service! Very easy to book an appointment. Work was done quickly and very well. Very easy to book an appointment. Work was done quickly and very well. More
When i dirst bought my gti there was a few problems with it, gervais took care of it no questions asked and made sure i was sent off with the best example of my car, jason was exceptional to work with and m it, gervais took care of it no questions asked and made sure i was sent off with the best example of my car, jason was exceptional to work with and made the buying experience very quick and easy, would definitely do work with them again in the future. More