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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
July 04, 2022
It’s near my work and staff is great they always accommodate me and fixed one part that was covered under warranty without charging me for labor. I am a very happy customer accommodate me and fixed one part that was covered under warranty without charging me for labor. I am a very happy customer More
by shahm
Verified CustomerEmployees Worked With
July 03, 2022
Second car I’ve purchased from a Gervais dealership, first one from VW. Great experience overall, straight forward and honest experience. Excellent communication from my sales consultant Danny leading u first one from VW. Great experience overall, straight forward and honest experience. Excellent communication from my sales consultant Danny leading up to the deal, while the car was in transit and he did a great job preparing for a smooth delivery. I’d highly recommend working with Danny More
by GTI Guy
July 03, 2022
had a service scheduled and they were short staffed. They gave me a loaner at no cost as it was going to take longer than expected. Even given that it came in under the estimate. I cannot say enough They gave me a loaner at no cost as it was going to take longer than expected. Even given that it came in under the estimate. I cannot say enough good things about the service department. I would highly recommend Gervais. More
by jeffmn1213
Employees Worked With
July 01, 2022
Thanks Gervais for finding me exactly what I wanted and working to get it done quickly! working to get it done quickly! More
by Violetsyd
June 29, 2022
The work I needed to be done was done on the same day before the close of business. It was expensive but done right and quickly. I would recommend to any VW owner and would go back with future needs. before the close of business. It was expensive but done right and quickly. I would recommend to any VW owner and would go back with future needs. More
by jedan_m
Employees Worked With
June 23, 2022
Kevin was great! He made the whole process quick and easy. I highly recommend him and the dealership He made the whole process quick and easy. I highly recommend him and the dealership More
by twebber5
June 21, 2022
This was my best experience buying a car. We told Kevin what we were looking to do, he got it done! Nobody was pushy, we didn’t bother going to another dealership, we found the perfect car! T We told Kevin what we were looking to do, he got it done! Nobody was pushy, we didn’t bother going to another dealership, we found the perfect car! Thank you Kevin and Gervais Volkswagen ❤️ More
by Lbel
June 20, 2022
We close a deal very fast, they put a lot of efforts on finding what I needed and move very fast so I could get the car in just two days as the config I required was not on their inventory. I’m very happy finding what I needed and move very fast so I could get the car in just two days as the config I required was not on their inventory. I’m very happy with the business done and looking forward for future business with Gervais VW More
by Jose
Employees Worked With
June 17, 2022
Kevin made my experience seamless. He is friendly, professional and helpful. Thank you Kevin for all you did to help me buy out my lease!! Easy Peasy!👍🏼 He is friendly, professional and helpful. Thank you Kevin for all you did to help me buy out my lease!! Easy Peasy!👍🏼 More
by Terrie
June 17, 2022
Great service really nice young lady at the front desk at service verry VW knowledgeable. service verry VW knowledgeable. More
by Pierrerichard2
Employees Worked With
