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Gervais Volkswagen
Lowell , MA
389 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 389 reviews
July 19, 2022
Very pleasant and honest dealership would recommend a friend😎 let me create my deal and stuck to their commitment friend😎 let me create my deal and stuck to their commitment More
by Rayroy791
July 16, 2022
Second car to lease with Gervais and I’ll be back again. Excellent service, easy process from start to finish genuine down to earth people. Best prices around! Excellent service, easy process from start to finish genuine down to earth people. Best prices around! More
by Caosh205
Employees Worked With
July 15, 2022
She is fantastic - goes above and beyond to make sure my car is always up to stuff. car is always up to stuff. More
by HeyRosenberg
Employees Worked With
July 13, 2022
Easy to deal with. Fast delivery. Car is prepared within the agreed day. Kevin is great. Fast delivery. Car is prepared within the agreed day. Kevin is great. More
by deepsweech
Employees Worked With
July 12, 2022
Was given a lot of wrong information about the used VW Atlas I purchased even though I asked very specific questions. I understand mistakes happen but there was little, if any apology and the salesperson Atlas I purchased even though I asked very specific questions. I understand mistakes happen but there was little, if any apology and the salesperson and service person I spoke with didn't seem to care. Others I spoke with were friendly. I do not regret buying a VW Atlas, but wish I waited for an available new one I liked instead of settling for a used one with unexpected issues (because I was lied to). More
by joel_mccarthy
Verified CustomerJuly 06, 2022
Friendly, efficient service. Job done in less time than told!! First time customer, will definitely return. Job done in less time than told!! First time customer, will definitely return. More
by cindym2
Employees Worked With
July 05, 2022
service is very good. Liliana competent and friendly. waiting time acceptable. Cost high, but not surprising. Liliana competent and friendly. waiting time acceptable. Cost high, but not surprising. More
by jmcbride1956
Employees Worked With
July 05, 2022
Danny was very knowledgeable about the brand and knew exactly where to send us once we went over needs. It was a quick process and while negotiations are never easy we did not feel super pushed or inconv exactly where to send us once we went over needs. It was a quick process and while negotiations are never easy we did not feel super pushed or inconvenienced as the customer. We trusted the process, with finance manager too - and thoroughly enjoyed this solid teams efforts to get us where we wanted to be. Happy and satisfied and actually excited about the purchase. Danny was exceptional we thank him very much for working with us. We would buy again through this dealer and appreciate your kindness. More
by whitzki
July 04, 2022
I won’t take my Tiguan to any other VW dealership. The service staff is kind and knowledgeable. The dealership itself is nice and clean with refreshments for customers. Highly recommended The service staff is kind and knowledgeable. The dealership itself is nice and clean with refreshments for customers. Highly recommended More
by jam16mac
Employees Worked With
