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Gervais Volkswagen
Lowell , MA
428 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 428 reviews
January 13, 2025
John was so great to work with - he was responsive and flexible. Would definitely recommend working with him! flexible. Would definitely recommend working with him! More
by Anna
Employees Worked With
January 11, 2025
John was great! He made the process so smooth, and it was clear that the customer was the priority. I would recommend him to anyone. The whole process was done in ex He made the process so smooth, and it was clear that the customer was the priority. I would recommend him to anyone. The whole process was done in excellent time. More
by annehmac0113
January 10, 2025
The VW service department goes above and beyond to keep their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and r their customer base satisfied in every situation. I believe that is due to "Lilliana's" leadership and her commitment. She is both professional and respectful no matter the issue. Lilliana is truly an asset to your dealership. More
by brothers1950
Verified CustomerJanuary 06, 2025
Thank you for everything. Another purchase with great people and great service. I will come back! Another purchase with great people and great service. I will come back! More
by betsy_ha
Employees Worked With
Other Employees :
Richard Gervais
January 05, 2025
Gervais VW’s service department is always friendly, welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great welcoming and helpful. They are efficient and reliable. My car is always ready when promised and they send frequent updates on their progress. Great service for a fair price! More
by Dan
Employees Worked With
January 02, 2025
Great service, professionalism and they offered a deal that no other dealer in New England could touch. that no other dealer in New England could touch. More
by Brianrob99
January 02, 2025
Great experience was fun and enjoyable. Would buy another vehicle there again. John was great. Would buy another vehicle there again. John was great. More
by Rayroy791
Employees Worked With
January 01, 2025
This dealership truly exceeded our expectations. Everyone we came into contact with was so friendly and contributed to us having such a positive experience - Theo, John and Danny. We worked mainly w Everyone we came into contact with was so friendly and contributed to us having such a positive experience - Theo, John and Danny. We worked mainly with John who was wonderful and so knowledgable. He truly made the buying process so seamless. He was easy to talk to, extremely helpful, honest and transparent. The dealership had a variety of cars for us to look at and test drive and that was a huge plus in comparison to other dealerships . We got a great deal and are really happy with our purchase and would highly recommend this dealership to anyone looking for a new car. More
by shadielia123
December 29, 2024
The Sales department, did excellent job , delivered ok detail ok car ok !!! Excellent jobs everyone !! Thanks detail ok car ok !!! Excellent jobs everyone !! Thanks More
by Joner1971
